[Asterisk-Users] Asterisk success stories in small-mediumoffice environments?

[Steven Critchfield]

On Thu, 2004-01-08 at 10:09, Jeffrey Paul wrote:
> I'm not really looking for working configurations as much as I am
> looking for people who can say "This is a solid product and I trust my
> business to a solution running Asterisk."

Look at that first URL again, down the page you will see success
stories. You will see my office configuration that we have been using
for over a year.

> As far as pre-sales work... Well, tell that to my consultant.

Then maybe you need to look at the consultants page again and pick a new
one. Open source makes it easy to have a open market. Choose those who
you feel will service you best.

> I'm quite excited about *.  I've got my company sold on it, they just
> want some reassurance that it's ready for prime-time production use.  I
> can't think of a better way than printing out an email from John Q.
> Officemanager saying "It works great, I love it!".

I understand that. I started when the only known success story was
Digium. 

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Steven
> Critchfield
> Sent: Wednesday, January 07, 2004 4:41 PM
> To: asterisk-users at lists.digium.com
> Subject: Re: [Asterisk-Users] Asterisk success stories in
> small-mediumoffice environments?
> 
> 
> While you approached the community in a very polite way and all, your
> few weeks of *-users list should have told you that most answer should
> be able to be found on the wiki.
> http://www.voip-info.org/wiki-Asterisk+hardware+recommendations
> This has a few listings of working systems.
> 
> Also, that should really be the type of pre sales work up a consultant
> would do for you. http://www.voip-info.org/wiki-Asterisk+consultants
> 
> See, use the Wiki.
> 
> On Wed, 2004-01-07 at 14:04, Jeffrey Paul wrote:
> > I am the network administrator at a small (20-30 employee) financial 
> > company.  We are in the process of moving offices and will be 
> > obtaining a VoIP phone system when we do.  Right now, it's down to the
> 
> > 3com nbx100 series and *.  Having lurked on *-user for a few weeks and
> 
> > having seen the nifty features of asterisk, I'm convinced.  The price 
> > difference has pretty much sold my superiors.
> > 
> > However, they're slightly wary of the whole open-source thing.  They 
> > have no way of knowing, for certain, that asterisk is 
> > production-quality until they sign the check and find out.
> > 
> > I've been asked by my CTO and CEO to get some testimonials and/or case
> 
> > studies of asterisk in production use in small office / small 
> > callcenter environments.  We'll be having a contractor configure an 
> > IVR, a call center with queues, call detail reporting, and a dialplan 
> > for our two inbound groups (our callcenter and our normal office 
> > traffic).
> > 
> > Does anyone have their own success stories and/or have some verifiable
> 
> > customer testimonials?  My CEO and/or CTO might want to call some of 
> > these places/people on the phone as well and ask some simple questions
> 
> > about reliability and stability, so please include contact information
> 
> > where permissable.
> > 
> > Replies in public or private are okay.  I'll summarize the private 
> > responses (minus any confidental contact information) to the list once
> 
> > I get them all.
> > 
> > Thanks in advance,
> > -j
> > 
> > --
> > Jeffrey Paul - jeffreypaul at diamondcard.com - (877) 748-3467 Senior 
> > Network Administrator, Diamond Financial Products "An expert is a man 
> > who has made all the mistakes which
> > can be made in a very narrow field."   -- Niels Bohr
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users at lists.digium.com 
> > http://lists.digium.com/mailman/listinfo/asterisk-users
-- 
Steven Critchfield <critch at basesys.com>