[Asterisk-Users] Request for Information on Asterisk Functionality

[jose valdes]

Hello,

Colorado State University is interesting in replacing its legacy voice 
mail system and implementing automated attendant/integrated voice 
response (IVR) services. We have an Asterisk PBX configured in a test 
environment, and have been successful in configuring a "basic" voice 
mail service. However, it is evident that we lack the knowledge to 
implement the automated attendant/IVR services, and to implement fully 
the voice mail service.

We would thus appreciate comments or directions from Asterisk users 
and/or developers that would assist us in understanding and configuring, 
to the fullest potential, the aforementioned services.

Regards,

Jose J. Valdes, Jr.
Associate Director - Telecommunications
Academic Computing and Networking Services
Colorado State University
601 S. Howes St.
Ft. Collins, CO 80523
Tel. 970-491-4397
Fax 970-491-1958
jose.valdes at colostate.edu