[Asterisk-Users] 911 and lawsuits

[Rich Adamson]

In my opionion, right/wrong, courts would rule against any company
that provided "fair warning" to the customer of the possibility that
a system (pbx or otherwise) could fail, and some alternative form
(with employee training) of emergency services has been recommended.
Doing that verbally is not enough. Written legal documents with
acknowledgement signatures should be more then adequate. The US court
system isn't has bad as what some would tend to suggest.


> On Tue, 2004-01-06 at 11:42, Terence Parker wrote:
> > If there are people out there who have problems with asterisk, I suggest
> > they just don't use it. To go as far as suing - that is just taking the
> > piss! (sorry, can't think of equivalent non-British term).
> > 
> > Terence
> > 
> > 
> > > > Just curious if any of the Asterisk installers are doing anything
> > special
> > > > to protect themselves from a possible lawsuit caused by 911 failure
> > > > during a Asterisk/computer crash?
> > > >
> > > > I realize that any traditional PBX or even a phone line can fail but,
> > > > anything running on a computer is probably going to be less reliable
> > > > than most PBXs.
> > >
> > > What do you think most PBXs are? Maybe not a x86, but it is a computer.
> > >
> > > > Anybody requiring customers to acknowledge and sign any kind of
> > > > waiver?  Just the legal fees of defending yourself in a lawsuit could
> > > > sink most Asterisk installers.
> > 
> > 
> > 
> > _______________________________________________
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> > Asterisk-Users at lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> -- 
> Steven Critchfield  <critch at basesys.com>
> 
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