[Asterisk-Users] Simulating the "lighted line in use" type of phone

[Christopher Lee]

> > Then when the receptionist is on the phone, they could hit the services
> > button, scroll through the list of extensions; see what the persons
> > status is, and even transfer the call right through by pressing the Dial
> > button underneath the extension if they hit Transfer before the Services
> > button.
> 
> Um, no.  Reception needs an 'at a glance' view of all extensions -- I
> don't
> think you've ever worked a switchboard or seen some of these people handle
> the call volumes they are used to.  Anything involving button presses or
> scrolling would be useless.

True, probably too much assumption there on my part. I figured the old
switchboards of yesteryear were pretty much redundant, or had loads reduced
these days with direct in dial through BRI/PRI interfaces. 

Anyway, in a high call volume environment you might as well go the software
route and get setup with a computer and a nice colourful busy lamp display
on screen. 

Cheers,
Chris Lee