[Asterisk-Users] Re: Voicemail Password Digit Timeout

[Bill Reid]

FromJim Burwell, Dec 21,2003
__________________________________
I had the same problem with Grandsteam phones and *.  No other hard or
soft phones have the 'double digit' problem with *.  I don't think
Asterisk can do both RFC2833 and in-band DTMF at the same time.  It
does, however, do RFC2833 and SIP Info at the same time (SIP Info method
seems to be on all the time, even when RFC2833 is selected in the
sip.conf file).  Switching the Grandsteam to SIP Info allowed it to talk
to Asterisk and fixed the double digits problem.

- Jim


______________________________________________

> Date: Sat, 14 Feb 2004 10:56:39 -0600
> From: Rob Fugina <robf at geekthing.com>
> To: asterisk-users at lists.digium.com
> Subject: Re: [Asterisk-Users] Voicemail Password Digit Timeout
> Reply-To: asterisk-users at lists.digium.com
> 
> On Thu, Feb 12, 2004 at 04:30:19PM -0600, Ryan R. Fligg wrote:
> 
>>I was wondering if there was any way to change the digit timeout or some
>>setting of that sort on the voicemail password entry.
>>
>>Currently when our users enter their passwords they have to enter them very
>>rapidly, otherwise asterisk will log the number twice.
>>
>>So if someone entered a voicemail password of 1234 slowly and deliberately
>>on our system the asterisk receives it as the following number, 
>>
>>11223344 and thus returns the passcode invalid message.  
>>
>>System:
>>Asterisk CVS-02/10/04-13:27:57 built by root at tele on a i686 running Linux
>>3 X100P cards
>>5 Snom200 phones
> 
> 
> I can't help you, but I can "me too".  I have a TDM400, and accessing
> voice-mail from these extensions is always fine.  I also have a
> Grandstream SIP phone, and it behaves exactly as you describe.  It has
> to do with how long the number buttons are pressed.  To make it work,
> you have to key your PIN like the buttons are too hot to touch...
> I'm running the latest (.46) Grandstream firmware.
> 
> I'm using "dtmfmode=rfc2833" in sip.conf, and the matched setting on
> the phone.
> 
> Rob
>