[Asterisk-Users] Re: Jump to extension from voice menu

James H. Cloos Jr. cloos at jhcloos.com
Wed Feb 11 04:21:37 MST 2004


>>>>> "bam" == bam  <bam at cqm.co.uk> writes:

bam> Is there a way to allow a caller to enter an extension
bam> number that is more than one digit long in a voice menu?

In addition to what the other replies say, I'd note that it
is usually a good idea to not use the initial digit of the
extensions as one of the single-digit options in the menu.

By keeping them separate, you make *'s job of detecting end
of entry significantly easier:  timeouts only have to apply
to the multi-digit choices and the single digit choices can
jump immediately on key detection.

-JimC




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