[Asterisk-Users] Interrupted musiconhold sound when silence suppression is enabled

[Andres]

George Ye wrote:

> Hi,
>  
> I am a new player of the Asterisk. I have a strage problem with 
> musiconhold feature. Can anyone give some clues what might be the 
> problem? A description of the problem is as follows:
>  
> 1. Call from Cisco ATA 186 without silence suppression, when I push 
> the "hold" button at the Cisco 7960 IP phone, the music plays just fine.
> 2. Call from Cisco ATA 186 with silence suppression enable, when I 
> push the "hold" button of phone, the music is annoying, it cannot play 
> smoothly. Sometimes, it plays well for a while, then there is a pause, 
> then plays again, then pause,... 
>  

* uses the incoming RTP Stream as a timing source for sending its 
outgoing Stream..  If the incoming stream is interrupted due to silence 
suppression then musiconhold will be choppy.  So in conclusion, you 
cannot use silence suppresion.

> Certainly, an obvious solution is to disable silence suppression, 
> however, this is unpracticable, because, sometimes, you might have no 
> control of the remote side. Thanks in advance.
>  
> George
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-- 
Andres
Network Admin
http://www.telesip.net