[Asterisk-Users] Recording/Monitoring a call mid-stream?

Peter Svensson psvasterisk at psv.nu
Wed Dec 29 14:34:48 MST 2004


On Wed, 29 Dec 2004, Paul Rodan wrote:

> Is there a way to monitor a call mid-stream? I did look on the Wiki and
> found that AstGUI can do it, but it's a bit of an overkill. What I want is
> for a customer service rep, sitting in front of a Cisco 7960, to be able to
> hit a button (either on their phone, or maybe a specific webpage) that will
> start recording the call from that point on. 
> 
> I'm thinking the services button on the Cisco could be rigged to send the
> proper command to the manager interface, to start recording the call. But I
> don't know how to write such a program. I'm hoping something already exists.
> Anybody?

There was something on the bug tacker that did exactly this - it allowed 
ne key to start/stp ecrding the current call. You should be able to find 
the patch there fairly easily. 

Peter





More information about the asterisk-users mailing list