[Asterisk-Users] Polycom 500, asterisk user opinions?

Ed Rubright ed at rubright.net
Thu Dec 2 14:05:35 MST 2004


On Thu, 2004-12-02 at 09:03, Kristian Kielhofner wrote:
> Sean Kennedy wrote:
> > Hi all, I'm researching IP phones for a new office setup.  We will need 
> > 30 phones.  I have read the wiki and the polycom site for the phones, 
> > but I still had some questions about real world experience with these 
> > phones.
> > 
> > -According to the documentation, the 500 series ( and 600, according to 
> > a polycom rep ) have built in hubs.  Has anybody noticed performance 
> > issues in this setup, when running a computer off of the built in second 
> > port?
> > 
> > -The 500 series has an indicator light, which is implied to work as a 
> > voice mail indicator.  Is this true?  What extra setup is needed?  Or do 
> > I just need to add `mailbox` to the sip config entry and be done with it?
> > 
> > -Do these phones still have issues where one side hears the conversation 
> > while the other hears nothing or rining?  Do they still need special sip 
> > file entries ( 2 per phone )?
> > 
> > I apprecaite any and all note/advise/rants/raves/information that the 
> > asterisk crowd can volunteer about this phone.
> > Thank you.
> > 
> > Sean
> 
> Sean,
> 
> 	I have been using IP 600's with great success.  I have never 
> experienced any of the one way audio problems.  These phones have a 
> built in switch with QoS capabilities (and PoE).  It is fairly easy to 
> configure the MWI.  Let me know if you need specific polycom config 
> info.  I will be adding it to the Wiki one of these days...
> 
> 	Essentially, you can just add mailbox=, but for one touch voicemail you 
> need to do more.  I just recently got Polycom "Buddies"
> to work, and I am experimenting with the call park softkey.
> 
> 	By the way, if you are getting Polycom 500's, you might as well get 
> 600's for less money, they have built in PoE and a XHTML browser, plus 
> more...  I have managed to find a great reseller that has them for the 
> lowest price I have seen.  I will post the location to the biz list so 
> not to ruffle any feathers.  If you are not subscribed, I will get it to 
> you off-list.
> 
> 	Let me know if you need any help with them!
> 
> --
> Kristian Kielhofner
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Kristian,

If you get the call park softkey to work with Asterisk, please post to
the list what configuration changes are necessary.  I would like to get
this working on my IP600 also.

Also, do you know if the "Pickup" softkey works with Asterisk and if so,
how do you configure for that?

Thanks in advance,
Ed



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