[Asterisk-Users] app_queue question

Matthew Boehm mboehm at cytelcom.com
Wed Dec 1 14:44:42 MST 2004


Check out queues.conf

;
; A context may be specified, in which if the user types a SINGLE
; digit extension while they are in the queue, they will be taken out
; of the queue and sent to that extension in this context.
;
context = cytel-queuewaitnomore

In our case, if a person presses 0 then they go into a generic voicemail
box. Be sure to record a new message that lets them know of this.

-Matthew

----- Original Message ----- 
From: "Brian C. Fertig" <brian at planet-telecom.com>
To: <asterisk-users at lists.digium.com>
Sent: Wednesday, December 01, 2004 3:08 PM
Subject: [Asterisk-Users] app_queue question


Is it possible to have customers to be in queue and have a prompt that asks
them if they want to leave a phone number so when there time is
up they will get a call back so they can speak with the CSR?



.o-------------------------------------------------------o.
Brian Fertig
Network Engineer
Planet Telecom, Inc.
Tampa, FL Office

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