[Asterisk-Users] Voicemail & "Couldn't read username" error

[Umar Sear]

The error you are getting suggest that Asterisk can't read the DTMF
being entered. 

Umar

On Tue, 2004-08-24 at 18:49, Bill wrote:
>     Hi,
> 
>     I have Asterisk running with the VoiceMail. Using the latest CVS. I have
> my extensions.conf setup so that if a SIP caller dials *99 the
> VoicemailMain() as follows:
> 
>     exten => *99,1,Wait(1)
>     exten => *99,2,VoicemailMain()
> 
>     A couple days ago I installed the MySQL/Voicemail support described at
> http://www.voip-info.org/wiki-Asterisk+voicemail+database   Now for some
> reason when I call *99 from a SIP extension I am prompted for a Mailbox
> number but then nothing happens. It used to prompt for a password. I've
> un-installed the MySQL/Voicemail support and it still doesn't work. From the
> Asterisk console I get the following message when I hangup when I am NOT
> prompted for a password.
> 
> Aug 24 12:34:36 WARNING[319509]: app_voicemail.c:3568 vm_execmain: Couldn't
> read username
> 
>     Any ideas? I can see on several lists that this is a common problem but
> I haven't found the answer yet.
> 
>       Bill Dunn
> 
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