[Asterisk-Users] Hunt Groups
Chris Shaw
chriss at watertech.com
Tue Aug 17 17:28:44 MST 2004
I don't think this will work... In fact I'm almost positive it wouldn't....
You should consider looking at queues like Robert suggested... When looking
at queues.conf remember that you don't need to use Agents, you can use any
technology such as SIP or ZAP. Correct me if I'm wrong guys...
If you don't want to use queues, you could ring all of the extensions
simultaneously with no timeout like this:
exten 1234,1,Dial(SIP/5551212&SIP/5551213&SIP/5551214&SIP/5551215)
Just to answer your question, yes, the dial() command will increment by 1 on
a timeout (i.e. the person doesn't answer in the specified time) and 100 on
a busy or in the case of a SIP channel, when the device isn't registered...
-Chris
http://www.voip-info.org/wiki-Asterisk+config+queues.conf
http://www.voip-info.org/wiki-Asterisk+cmd+dial
----- Original Message -----
From: "Robert Jackson" <RobertJ at promedicalinc.com>
To: <asterisk-users at lists.digium.com>
Sent: Tuesday, August 17, 2004 4:54 PM
Subject: RE: [Asterisk-Users] Hunt Groups
>
> -----Original Message-----
> From: Chris Modesitt [mailto:chris at octelecom.net]
> Sent: Tuesday, August 17, 2004 3:01 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Hunt Groups
>
>
> Chris Modesitt wrote:
> > If extensions extension is busy or fails do you always increment by
> +100 or just the first time?
>
> Yes I believe that on timeout the next priority executed is the current
> priority plus 101. Theoretically
> what you are suggesting would work, but if you truly want the call to
> "hunt" between those extensions why
> not actually use an ACD (Also known as a Hunt Group). Asterisk has
> excelent ACD support and should be able to
> Provide your application with much more functionality.
>
> You can set it up via the agents.conf and queues.conf. Here are a few
> relavent links:
>
> * http://www.voip-info.org/wiki-Asterisk
> * http://www.voip-info.org/wiki-asterisk+config+queues.conf
> * http://www.voip-info.org/wiki-Asterisk+config+agents.conf
> * http://www.voip-info.org/wiki-Asterisk+agents
> * http://www.voip-info.org/wiki-Asterisk+call+queues
> *
> http://www.voip-info.org/wiki-Asterisk+-+documentation+of+application+co
> mmands (Under "Queue and ACD management")
>
> Hope this helps,
>
> Robert Jackson
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