[Asterisk-Users] dialplan woes
defiance
defiance at stratitec.com
Tue Aug 17 15:49:29 MST 2004
Thanks a million man that works beautifully, and thanks for giving me an
example, I am still pretty new at this so that helped alot.
chris
On Tue, 2004-08-17 at 17:31, William Glynn wrote:
> > CONTEXTS....
> >
> > [main context]
> > --------Dial 1 for support
> > | Dial 2 for special
> > | Dial 3 sales
> > | Dial 5 For sales
> > [support context]
> > ; don't include main context
> > |______________________________submenu
> > Dial 1 for product a support
> > Dial 2 for pdoduct b support
> > Dial 3 for product c support
> > [special context[
> > [sales context]
> > [and so on.]
>
> To elaborate, try something like this:
>
> [mainmenu]
> exten => s,1,Background(greeting)
> ; ...
> ; Do your closed/holiday logic here, whatever
>
> ; Dialing 1-3 takes you to different contexts which have their own logic
> exten => 1,Goto(support,s,1)
> exten => 2,Goto(special,s,1)
> exten => 3,Goto(sales,s,1)
>
> [support]
> exten => s,1,Background(product-support)
>
> ; Jump to [support-a] context which might give them a new menu
> exten => 1,Goto(support-a,s,1)
>
> ; Only one guy knows product B, so send to his phone
> exten => 2,Dial(SIP/1234)
> ...
>
> --Will Glynn
> Freedom Healthcare Group, Inc.
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