[Asterisk-Users] Broadvoice User hung up on voicemail

James Jones jjones at broadvoice.com
Fri Aug 13 10:14:33 MST 2004


don't quote me on this but I believe the earlier assumtion is correction. I
think you need to have RTP going bothways otherwise the call will
disconnect.

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Chris Shaw
Sent: Friday, August 13, 2004 12:40 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Broadvoice User hung up on voicemail


Maybe it has to do with RTP timing? * has to have sound coming in both
directions in order to sync RTP... I notice when I'm leaving messages on my
* Voicemail that I hear sharp clicks, the same thing happens using the
record application... They sound like frame slips... Maybe when timing gets
off a certain amount * just hangs up the call?

    -Chris

----- Original Message -----
From: "Kevin " <Asterisk at gtcus.com>
To: <asterisk-users at lists.digium.com>
Sent: Friday, August 13, 2004 9:32 AM
Subject: RE: [Asterisk-Users] Broadvoice User hung up on voicemail


> I place a call through Broadvoice to a phone and put it on mute(no
> noise) and it didn't get disconnected.
>
>
> -----Original Message-----
> From: Chris Shaw [mailto:chriss at watertech.com]
> Sent: Friday, August 13, 2004 12:23 PM
> To: asterisk-users at lists.digium.com
> Subject: Re: [Asterisk-Users] Broadvoice User hung up on voicemail
>
> Ok, here's an update... I tried also just using the Record() application
> and
> the same thing seems to happen... It almost seems as if BroadVoice needs
> to
> have sound coming in both directions or it will disconnect...
>
> James if you're listening is this true? Is there some way we can get
> around
> this?
>
> I guess we could make the voicemail app introduce some noise maybe?
>
>     -Chris
>
> ----- Original Message -----
> From: "Chris Shaw" <chriss at watertech.com>
> To: <asterisk-users at lists.digium.com>
> Sent: Friday, August 13, 2004 8:46 AM
> Subject: Re: [Asterisk-Users] Broadvoice User hung up on voicemail
>
>
> > If anyone else is having this problem (especially someone not using
> BV)
> > please post, it'll help track down the problem.
> >
> > ----- Original Message -----
> > From: "Chris Shaw" <chriss at watertech.com>
> > To: <asterisk-users at lists.digium.com>
> > Sent: Friday, August 13, 2004 8:14 AM
> > Subject: Re: [Asterisk-Users] Broadvoice User hung up on voicemail
> >
> >
> > > Not yet... I think it may have something to do with *'s voicemail
> silence
> > > detection... I tried turning down the sensitivity (so that it's more
> > > sensitive) to see if that helps, I'll let you know what I find... I
> > suspect
> > > it's the voicemail app which is having this problem and not BV,
> otherwise
> > *
> > > would hang up after 30 seconds or so and that's just not the case...
> I've
> > > kept my IVR running for like 5 minutes playing an MP3 and it worked
> just
> > > great!
> > >
> > >         -Chris
> > >
> > > ----- Original Message -----
> > > From: "Kevin " <Asterisk at gtcus.com>
> > > To: <asterisk-users at lists.digium.com>
> > > Sent: Thursday, August 12, 2004 1:30 PM
> > > Subject: RE: [Asterisk-Users] Broadvoice User hung up on voicemail
> > >
> > >
> > > > Were you able to resolve this issue?
> > > >
> > > > -----Original Message-----
> > > > From: Chris Shaw [mailto:chriss at watertech.com]
> > > > Sent: Thursday, August 12, 2004 2:08 PM
> > > > To: asterisk-users at lists.digium.com
> > > > Subject: Re: [Asterisk-Users] Broadvoice User hung up on voicemail
> > > >
> > > > Yes I've noticed this as well... Also some sharp clicks during
> > > > recording,
> > > > possible frame slips...
> > > >
> > > > ----- Original Message -----
> > > > From: "Kevin " <Asterisk at gtcus.com>
> > > > To: <asterisk-users at lists.digium.com>
> > > > Sent: Thursday, August 12, 2004 11:00 AM
> > > > Subject: [Asterisk-Users] Broadvoice User hung up on voicemail
> > > >
> > > >
> > > > > After a call is sent to voicemail on an inbound connection from
> > > > > Broadvoice, the call is hung up in the middle of recording a
> voice
> > > > mail
> > > > > after about 30 or so seconds. I get an error "User hung up". If
> I
> > > > answer
> > > > > the call and not have it go to voicemail, the call will stay
> > > > connected.
> > > > > This only seems to happen on the Broadvoice connection and
> voicemail.
> > > > Is
> > > > > anyone experiencing this issue?
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > _______________________________________________
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