[Asterisk-Users] Cisco SIP Phone 7960 & DTMF Problem

[Shane Young]

The manual says something like this:

In the current dial plan, the “*” and “#” characters are not matched if specified as dialed digits. 
The “*” character is a wildcard that equates to “match one or more characters.” Support was added 
for the “*” character by adding “\” as an escape character and the “#” character as a digit in the 
dial plan. Backward compatibility for the “#” and “*” characters is supported.


Specify the pound sign (#) and asterisk (*) as dialed digits if required.
• The # is processed as a “dial now” event by default. You can override this by specifying # in the
dial-plan template, in which case the phone does not dial immediately when the # is pressed but does
continue to match the dial-plan template that specifies the #. The # is not matched by the wildcard
character * or the period (.).

• The * is processed as a wildcard character. You can override this by preceding the * with the
backward slash (\) escape sequence, resulting in the sequence \*. The phone automatically strips the
\ so that it does not appear in the outgoing dial string. When * is received as a dialed digit, it 
is matched by the wildcard characters * and period (.).

Step 5 Specify the comma (,) as a secondary dial tone if required.
In earlier releases, a comma in the dial-plan template caused the phone to play the default 
secondary dial tone (Bellcore-Outside). With this release, you can specify which tones are played. 
All tone names should begin with a common prefix.




Quoting Miroslav Nachev <miro at space-comm.com>:

>    Hi,
> 
>    After discussion I try the following without result:
>    <DIALTEMPLATE>
>        <TEMPLATE MATCH="#..." Timeout="5" User="Phone" />
>        <TEMPLATE MATCH="*" Timeout="5" User="Phone" />
>    </DIALTEMPLATE>    
> 
>    Then I try, without result too:
>    <DIALTEMPLATE>
>        <TEMPLATE MATCH="*#" Timeout="5" User="Phone"/>
>        <TEMPLATE MATCH="*" Timeout="5" User="Phone" />
>    </DIALTEMPLATE>    
>    
>    Then I try, without result too:
>    <DIALTEMPLATE>
>        <TEMPLATE MATCH="..#" Timeout="5" User="Phone"/>
>        <TEMPLATE MATCH="*" Timeout="5" User="Phone" />
>    </DIALTEMPLATE>    
> 
>    <DIALTEMPLATE>
>        <TEMPLATE MATCH="..#" Timeout="5" User="Phone" Rewrite="*8#"/>
>        <TEMPLATE MATCH="*" Timeout="5" User="Phone" />
>    </DIALTEMPLATE>    
> 
> 
>    Any other suggestions?
>    
>    
>    Best Regards,
>    Miroslav Nachev
>    
> Hiya,
> IIRC Cisco's take the '#' as being a 'send what ive dialed' key when 
> there is no active call.
> for example you could dial 123456, wait for the phone to 'time out' then 
> it sends/dials your number
> or you could dial 123456# to send 123456 as soon as you press the # key.
> 
> So - I would guess that when you dial '*8#' - asterisk is only getting a 
> '*8' and not knowing what to do with it.
> 
> Dunno if you can change a cisco to not use # to 'send' - too new to all 
> this at the mo - this is just what I've observed with playing at home :)
> 
> Wayne.
> 
> Nicolas Gudino wrote:
> 
> >Hello,
> >
> >On Wed, 2004-08-04 at 04:35, Miroslav Nachev wrote:
> >  
> >
> >>   Hi,
> >>
> >>   When we use BudgeTone where the DTMF is set to "via RTP (RFC2833)"
> >>all the DTMF functionality of Asterisk is working OK. When use Cisco
> >>7960 the transfer is working OK, but when I try to "remote pick-up the
> >>call" through '*8#' I can't do that because the Cisco Phone start busy
> >>signal.
> >>   How can I start using all DTMF features using Cisco Phone?
> >>    
> >>
> >
> >Did you try by dialing just '*8' ?
> >
> >  
> >
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