[Asterisk-Users] Agent Cleanup Time?

[Robert Jackson]

Use the agents.conf file.  I believe the option you are looking for is
wrapuptime and the parameter is in milliseconds so to have an agent
clean up time of say thirty seconds you would add the following line:
 
wrapuptime=30000
 
This parameter can either be specified at different areas of the file to
apply to all or just some of the agents.
 
Hope this helps,
 
Robert Jackson

-----Original Message-----
From: Jeff Crews [mailto:jeff at eoni.com] 
Sent: Friday, April 16, 2004 5:49 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Agent Cleanup Time?


Previously there was discussion about people seeking the ability to have
an delay between calls to the agents so that the agent could "clean-up"
or wrap up the documentation on the call that just hung up...before the
next call is connected to the agent.

Was that option added to Asterisk?  And if so...what is it officially
called and how do we enable it?


Jeff 

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