[Asterisk-Users] SOME QUESTIONES (LOG, MySQL, Extensions)

[Leif Madsen]

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Alvaro Parres wrote:

| Hi all.
|
|    I have some questions:
|
|          1) Is there a way to get a full log of the calls (incoming
and outgoing)
|
|          2) How is the intregation of Mysql and Asterisk. At witch
Aplicattions.
|
|          3) And of the Extension
|
|                  a) I have a Support Call Center. Almost all the time
all the
| extensions are busy, and some calls at hold. Is there a way that when
some one
| hang off, can take the next call in the hold. At this moment, i have
that if all
| are busy, send the call to hold. And in 1 minute tray again to call
any extension.

This sounds like call queueing to me?

|                  b) Is ther any way.. that other person can take the
ringing
| call of other extension at his phone?... Example: There is a ringing
call at
| extension 100 which is alone and i'm at extension 150, So and i want
to take it?
| so i dial some number and i take it... How to do this?

Call parking?

- --
Leif Madsen - Telecommunications Technology
Sheridan College - Trafalgar Campus
leif.madsen at sheridanc.on.ca
FWD: 18924  IAX: 1-700-674-5480
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