[Asterisk-Users] Controlling asterisk in a dynamic way

Adrien Mercier iench at ou.edu
Wed Nov 19 22:26:57 MST 2003


Hi !
 
I'm just wondering if it is possible to control asterisk in a dynamic
way, such as, for example, signal to asterisk to give info about callers
that are queued ( like in a hotline, everybody is queued until somebody
take their call), and explicitly signal asterisks to redirect a
particular call to a computer through VoIP ( imagine a hotliner choosing
a call from a list of waiting calls and getting this one on his Computer
through VoIP).
 
I found information about dialplans | but they are all static ( conf
files), we would like them to be "user controlled", that is, a user can
get the waiting call list at any time, and explicitly take one
particular call.
 
Thanks for your help !

Adrien
 
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