[Asterisk-Users] snatching calls

Steven Critchfield critch at basesys.com
Tue Nov 4 20:08:23 MST 2003


On Tue, 2003-11-04 at 19:59, Billy Huddleston wrote:
> how could you do this with sip and VOIP?

Now that you have the terminology, go look it up. 

> ----- Original Message -----
> From: "Steven Critchfield" <critch at basesys.com>
> To: <asterisk-users at lists.digium.com>
> Sent: Tuesday, November 04, 2003 5:40 PM
> Subject: Re: [Asterisk-Users] snatching calls
> 
> 
> > On Tue, 2003-11-04 at 15:28, Shoval Tomer wrote:
> > > Hi,
> > >
> > > Our current PBX (Panasonic) has a setting that enables users to
> > > "snatch" calls ringing at other extensions.
> > >
> > >
> > >
> > > I'm not sure snatching is a correct term for this so let me elaborate.
> > >
> > > Let's say you sit in a room with five other people. Each one has it's
> > > own extension. One person goes out. As soon as he leaves the room his
> > > phone starts ringing.
> > >
> > > The other guys in the room want to answer his phone for him and take a
> > > message, but they won't get up for it….
> > >
> > > I just pick up our extension, hit *40, and the call is automatically
> > > transferred to my extension.
> > >
> > > Is this doable with Asterisk?
> > >
> > > Is it possible to divide extensions into groups – like a group per
> > > room – so I won't snatch a call from another room in the building,
> > > that I wasn't even aware was ringing…
> >
> >
> > You want to look into call groups and pickup groups. To pickup the call
> > you use *8#.
> >
> > from /usr/src/asterisk/configs/zapata.conf.sample
> >
> > ;
> > ; Ring groups (a.k.a. call groups) and pickup groups.  If a phone is
> ringing
> > ; and it is a member of a group which is one of your pickup groups, then
> > ; you can answer it by picking up and dialing *8#.  For simple offices,
> just
> > ; make these both the same
> > ;
> > callgroup=1
> > pickupgroup=1
> >
> >
> > --
> > Steven Critchfield  <critch at basesys.com>
> >
> > _______________________________________________
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> > Asterisk-Users at lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> 
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-- 
Steven Critchfield <critch at basesys.com>




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