[Asterisk-Users] snatching calls

Billy Huddleston billy at nxs.net
Tue Nov 4 18:59:07 MST 2003


how could you do this with sip and VOIP?

----- Original Message -----
From: "Steven Critchfield" <critch at basesys.com>
To: <asterisk-users at lists.digium.com>
Sent: Tuesday, November 04, 2003 5:40 PM
Subject: Re: [Asterisk-Users] snatching calls


> On Tue, 2003-11-04 at 15:28, Shoval Tomer wrote:
> > Hi,
> >
> > Our current PBX (Panasonic) has a setting that enables users to
> > "snatch" calls ringing at other extensions.
> >
> >
> >
> > I'm not sure snatching is a correct term for this so let me elaborate.
> >
> > Let's say you sit in a room with five other people. Each one has it's
> > own extension. One person goes out. As soon as he leaves the room his
> > phone starts ringing.
> >
> > The other guys in the room want to answer his phone for him and take a
> > message, but they won't get up for it….
> >
> > I just pick up our extension, hit *40, and the call is automatically
> > transferred to my extension.
> >
> > Is this doable with Asterisk?
> >
> > Is it possible to divide extensions into groups – like a group per
> > room – so I won't snatch a call from another room in the building,
> > that I wasn't even aware was ringing…
>
>
> You want to look into call groups and pickup groups. To pickup the call
> you use *8#.
>
> from /usr/src/asterisk/configs/zapata.conf.sample
>
> ;
> ; Ring groups (a.k.a. call groups) and pickup groups.  If a phone is
ringing
> ; and it is a member of a group which is one of your pickup groups, then
> ; you can answer it by picking up and dialing *8#.  For simple offices,
just
> ; make these both the same
> ;
> callgroup=1
> pickupgroup=1
>
>
> --
> Steven Critchfield  <critch at basesys.com>
>
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>




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