[Asterisk-Users] Grandstream Quality Survey.... :P

[Michael Welter]

Besides the ata186, which phone is next up the food chain?

Andres wrote:
> We bought 50 of these phones and deployed them at customer sites.  But after 4 
> months of operation we have decided that they are completely unfit for our 
> use.  The have many bugs.  The worst one is the one where the phone stops 
> registering, others include: web page dies, numerous break in the SIP 
> protocol, breaks in the UDP stack, problems with STUN operation, charging for 
> GAPS!, etc...
> 
> As a service provider the cost of hiring extra people to attend the increased 
> workload of technical support to customers, far outweighs the $65 price.  On 
> the other hand we have most of our customers using the ATA186 and even though 
> it costs 2X of what the Grandsrtream does, it is cheaper for us to support.  
> And add to the fact that ATA186 customers are extremely happy with our 
> service but Grandstream ones are at times infuriated.
> 
> These phones might work fine for a small office but do not scale well with the 
> requirements of a service provider.  We are now pulling them all out of our 
> network and will be dumping them on eBay.  We are beginning our tests with 
> the SPA2000.
> 
> Andres.
> http://www.telesip.net
> 
> 
> 
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