[Asterisk-Users] Any Ideas

[Philipp von Klitzing]

Hi!

> A caller calls in and a user picks up the phone.  Then the user needs
> to put the caller on hold so he can go check on something.  He would
> like to press the hold button on the phone and hang the receiver up. 
> He can do this, but the caller never hears MOH.  The user does what he
> needs to do and comes back and picks up the receiver and press hold to
> release the caller from hold. 

As for SIP and Grandstream (firmware 4.17): It just works the way that 
you describe (including MOH), however if you hang up then the caller is 
disconnected. So just don't hang up (but use for example the 
speakerphone).

As for ZAP: Dunno, don't have ZAP hardware.

As to the manger interface and "redirect": Do some reading on the Wiki 
and see if that can help you. Or play with astman or gastman.

Cheers, Philipp