[Asterisk-Users] app_queue behavior followup

Anton Yurchenko phila at dg.net.ua
Mon Dec 1 01:41:50 MST 2003


Joe Dennick wrote:

>I think you need to better define your Queue Environment in
>extensions.conf.  Below is what I've got in mine, and it seems to work
>quite well:
>
>     exten => s,1,Answer
>     exten => s,2,SetMusicOnHold(default)
>     exten => s,3,DigitTimeout,5
>     exten => s,4,ResponseTimeout,10
>     exten => s,5,Background(welcome)
>     exten => s,6,Queue(tech-queue)
>
>The queue definitions in queue.conf should take care of keeping the
>caller on hold until there is an agent available to take the call.
>
>
>-----Original Message-----
>From: asterisk-users-admin at lists.digium.com
>[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Anton
>Yurchenko
>Sent: Sunday, November 30, 2003 8:33 AM
>To: asterisk-users at lists.digium.com
>Subject: [Asterisk-Users] app_queue behavior followup
>
>
>Anton Yurchenko wrote:
>
>also if I build my dialplan like :
>
>exten => 101,1,Answer
>exten => 101,2,Queue(phila)
>
>The musionhold plays only until the track is finished, and then it 
>hangsup. How to make it loop?
>
>  
>
it seems that after the period defined in the timeout in queue.conf  the 
call is dropped and the control goes to the t extension. I thought that 
the call would not be dropped and the all operators would be ringed 
again. is it so or is this an aobsolute timeout?



-- 

Anton Yurchenko<phila at dg.net.ua>
Digital Generation





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