[Asterisk-Users] 0 out of voicemail to different secretaries

[Brad Bergman]

Almost... right now it lets you press * to cancel and enter a different 
mailbox, but that just lets you leave a message rather than ringing the 
extension. I guess "exit vm and go back to the automated attendant" is a 
typical type of feature. Maybe it would be cool if there were a way to quit 
voicemail and dump the call to an extension similar to the "o" operator 
extension, say "a" for automated attendant? Or maybe voicemail should take 
care of acting as the automated attendant and ask for the extension number 
and then send the call there? Hard to say.

On Mon 25 Aug 2003 15:30, Brian West wrote:
> ah I see now.. I didn't notice that but it does atleast give you someway
> to exit and go to another extension doesn't it?
>
> On Mon, 25 Aug 2003, Brad Bergman wrote:
> > I certainly contemplated that very thing... but somehow it escaped
> > implementation.
> >
> > Even as things are now, the PBX administrator can set something like this
> > up by putting engineering, accounting, etc in different contexts, and
> > setting different "o" extensions for them.
> >
> > I was thinking of a couple of relevant features, one giving the
> > individual mailbox user the ability to store a different extension (i.e.,
> > the target attendant) in the database that would override the "o"
> > extension in the dialplan when a caller presses '0'. The other is to
> > allow another number(s) to be stored in the DB so that a caller could
> > press, say, 4, 5, or 6, and be transferred to whatever number the mailbox
> > owner has stored there. Of course, all of this subject to whatever
> > restrictions are imposed on the use of these features.
> >
> > I will look into this.
> >
> > Cheers,
> > Brad
> >
> > On Mon 25 Aug 2003 14:25, Brian West wrote:
> > > http://bugs.digium.com/bug_view_page.php?bug_id=0000156
> > >
> > > patients grass hopper!
> > >
> > > bkw
> > >
> > > On Mon, 25 Aug 2003, Don Pobanz wrote:
> > > > Is it possible to configure * so that if a caller reaches voicemail
> > > > for someone in Engineering, but doesn't want to leave a message they
> > > > can press zero (0) and reach the Engineering Secretary or if they are
> > > > calling someone in Accounting and reach voicemail, pressing '0' would
> > > > reach the Accounting secretary, not the Engineering secretary?
> > > >
> > > > Don Pobanz
> > > >
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