[Asterisk-Users] Is Asterisk ready for "real" use?

[TC]

>I'm in almost the same situation as you. However, I'm mostly worried that
>the customer service desk here will start to complain that they can't tell
>how many calls are in the queue any more (our current phone tells us how
>many calls are ringing, on hold, etc).
yea we ran into that as well, we used the manager interface to
write the info out to a Matrix Orbital LCD display devices
so the Customer Service reps see that info