[Asterisk-Users] Snome-200 with Asterisk

denzel-infotechs denzel at infotechs.lk
Fri Aug 8 06:03:06 MST 2003


HI!

Thanks for the Reply.
Servers and phones are on different VLAns. If it was NAT problem, why does it work when rebooted and get failed( calls still establishes but no sound ) after several hours. My codec setting in the phone is G.711u which I hope is supported by *. 
=====================
ls /usr/lib/aterisk/modules/codec*
codec_adpcm.so  codec_a_mu.so    codec_gsm.so   codec_lpc10.so  codec_ulaw.so
codec_alaw.so   codec_ilbc.so  codec_mp3_d.so
====================
My sw version is
    snom200-SIP 1.16w


denzel
  ----- Original Message ----- 
  From: Tan Aks 
  To: asterisk-users at lists.digium.com 
  Sent: Friday, August 08, 2003 3:10 PM
  Subject: Re: [Asterisk-Users] Snome-200 with Asterisk


  Hi,

  Some questions:

  1) Are you behind NAT?

  2) If the answer to (1) is Yes, then be aware that if you have the latest firmware (1.16w) then you should choose the the appropriate setting under "NAT detection". The "Automatic" setting doesn't seem to work some of our customers behind nat. There are options such as UPnP and STUN and you will have to choose the appropriate one.

  3) If you aren't behind NAT, then my guess is that you have a codec issue.

  Tan
  telappliant.com



  ----- Original Message ----- 
  From: denzel-infotechs 
  To: asterisk-users at lists.digium.com 
  Sent: Friday, August 08, 2003 9:46 AM
  Subject: [Asterisk-Users] Snome-200 with Asterisk


  hi
      We are using snome 200 IP phone with *.  It works OK. But after a period of time we can't hear any sounds for any icoming or outgoing calls. I've got two of these phones. Same symptoms occur to both of these( not at the same time ) and the problem remains until the phone is completely rebooted. Don't know whether this's * or Snomes' prob. Any help would be appreciated. Thanks In advance.

  Denzel.
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