[asterisk-r2] MFCR2 Colombia -chan_unicall.c:Unicall/XXprotocol error. Cause 32771 ..andmore troubles!

Giovanni Magallanes gmagallanes at gmail.com
Mon Mar 2 17:07:08 CST 2009


Umm OK, Perfect! But, How can I associate 9260 extension with IVR??

Thanks,

Giovanni Magallanes

----- Original Message ----- 
From: "Melcon Moraes" <melcon at gmail.com>
To: <asterisk-r2 at lists.digium.com>
Sent: Monday, March 02, 2009 5:58 PM
Subject: Re: [asterisk-r2] MFCR2 Colombia -chan_unicall.c:Unicall/XXprotocol 
error. Cause 32771 ..andmore troubles!


> Type
>
> CLI> dialplan show ivr-2
>
> and you'll see what's inside that context and can be matched against.
> 9260 does not exist inside it for sure, hence no match and the call
> gets rejected as Unallocated Number.
>
> The E1 context in zaptel is where all the incoming calls for that set
> of channels will arrive/be processed.
>
> -MM
>
> On Mon, Mar 2, 2009 at 7:24 PM, Giovanni Magallanes
> <gmagallanes at gmail.com> wrote:
>> Thanks Melcon!.
>>
>> But, I don't understand. If the number 9260 is the DNIS for a inbound 
>> call
>> with ANI 6663855. Inbound calls does not work. "ivr-2" is the context for 
>> my
>> E1 trunk in zaptel.conf, because "ivr-2" is the main menu for digital
>> receptionist. My extensions have 3 digits.
>>
>> Regards,
>>
>> Giovanni
>> ----- Original Message -----
>> From: "Melcon Moraes" <melcon at gmail.com>
>> To: <asterisk-r2 at lists.digium.com>
>> Sent: Monday, March 02, 2009 4:59 PM
>> Subject: Re: [asterisk-r2] MFCR2 Colombia -
>> chan_unicall.c:Unicall/XXprotocol error. Cause 32771 ..and more troubles!
>>
>>
>>> For inbound calls:
>>>
>>> [Mar 2 16:41:50] NOTICE[3222] chan_unicall.c: CRN 32770 - Offered on
>>> channel 0 (ANI: 6663855, DNIS: 9260, Cat: 0)
>>> [Mar 2 16:41:50] VERBOSE[3222] logger.c: -- Unicall/1 extension
>>> '9260' in context 'ivr-2' from '6663855' does not exist. Rejecting
>>> call
>>>
>>> Make sure you have and extension 9260 in context ivr-2.
>>>
>>>
>>>
>>> On Mon, Mar 2, 2009 at 6:46 PM, Giovanni Magallanes
>>> <gmagallanes at gmail.com> wrote:
>>>>
>>>> Hi Moy,
>>>>
>>>> This is the asterisk's console debug file: 
>>>> http://pastebin.com/f6beba356
>>>>
>>>> This is asterisk's log file with FULL details (/var/log/asterisk/full) 
>>>> :
>>>> http://pastebin.com/d5d153568
>>>>
>>>> Thanks,
>>>>
>>>> Giovanni Magallanes
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Moises Silva" <moises.silva at gmail.com>
>>>> To: <asterisk-r2 at lists.digium.com>
>>>> Sent: Monday, March 02, 2009 4:05 PM
>>>> Subject: Re: [asterisk-r2] MFCR2 Colombia - chan_unicall.c:
>>>> Unicall/XXprotocol error. Cause 32771 ..and more troubles!
>>>>
>>>>
>>>> > you need to enable debug messages from unicall and try to make call.
>>>> > Use pastebin.com and just post the link to the logs here.
>>>> >
>>>> > unicall.conf
>>>> >
>>>> > loglevel=255
>>>> >
>>>> > On Mon, Mar 2, 2009 at 2:59 PM, Giovanni Magallanes
>>>> > <gmagallanes at gmail.com> wrote:
>>>> >> Hi Guys,
>>>> >>
>>>> >> In this moment, I have installed Elastix-1.1-8-11ago2008.iso (with
>>>> >> Asterisk
>>>> >> 1.4.19) + astunicall-1.4.19-0.1.tar.gz
>>>> >>
>>>> >> Asterisk is integrated with unicall successfully:
>>>> >>
>>>> >> elastix*CLI> UC show channels
>>>> >> Channel Extension Context Status Language MusicOnHold
>>>> >> 1 ivr-2 Idle en
>>>> >> 2 ivr-2 Idle en
>>>> >> 3 ivr-2 Idle en
>>>> >> 4 ivr-2 Idle en
>>>> >> ….
>>>> >> 29 ivr-2 Idle en
>>>> >> 30 ivr-2 Idle en
>>>> >> 31 ivr-2 Idle en
>>>> >> elastix*CLI>
>>>> >>
>>>> >> E1 channels are Ok:
>>>> >>
>>>> >> # zttool
>>>> >>
>>>> >> â Current Alarms: No alarms. â
>>>> >> â Sync Source: Internally clocked â
>>>> >> â IRQ Misses: 3 â
>>>> >> â Bipolar Viol: 0 â
>>>> >> â Tx/Rx Levels: 0/ 0 â
>>>> >> â Total/Conf/Act: 31/ 31/ 30 â
>>>> >> â 1111111111222222222233 ââââââââ â
>>>> >> â 1234567890123456789012345678901 â Back â â faces
>>>> >> âââââââââââââââââââââââ
>>>> >> â TxA 111111111111111-111111111111111 ââââââââ
>>>> >> â TxB 000000000000000-000000000000000
>>>> >> â TxC 000000000000000-000000000000000
>>>> >> â TxD 111111111111111-111111111111111
>>>> >> â â
>>>> >> â RxA 111111111111111-111111111111111
>>>> >> â RxB 000000000000000-000000000000000
>>>> >> â RxC 000000000000000-000000000000000
>>>> >> â RxD 111111111111111-111111111111111
>>>> >>
>>>> >> Communication between extensions, loca time, conference… and another
>>>> >> services are ok. But, outbound and inbound calls do not work
>>>> >>
>>>> >> Inside the file /var/log/asterisk/full, I can see a few errrors:
>>>> >>
>>>> >> [Mar 2 10:44:24] ERROR[3201] chan_unicall.c: Unicall/13 protocol
>>>> >> error.
>>>> >> Cause 32771
>>>> >> [Mar 2 10:44:46] ERROR[3201] chan_unicall.c: Unicall/14 protocol
>>>> >> error.
>>>> >> Cause 32771
>>>> >> [Mar 2 10:45:07] ERROR[3201] chan_unicall.c: Unicall/15 protocol
>>>> >> error.
>>>> >> Cause 32771
>>>> >> [Mar 2 10:45:08] ERROR[3201] chan_unicall.c: Unicall/17 protocol
>>>> >> error.
>>>> >> Cause 32771
>>>> >>
>>>> >> [Mar 2 00:58:12] ERROR[3095] app_cbmysql.c: Failed to connect to 
>>>> >> mysql
>>>> >> database meetme on localhost.
>>>> >> [Mar 2 00:58:13] ERROR[3095] res_config_mysql.c: MySQL RealTime:
>>>> >> Failed
>>>> >> to
>>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>>> >> Check
>>>> >> debug for more info.
>>>> >> [Mar 2 00:58:13] ERROR[3095] chan_misdn.c: Unable to initialize 
>>>> >> mISDN
>>>> >> [Mar 2 05:37:28] ERROR[3107] app_cbmysql.c: Failed to connect to 
>>>> >> mysql
>>>> >> database meetme on localhost.
>>>> >> [Mar 2 05:37:29] ERROR[3107] res_config_mysql.c: MySQL RealTime:
>>>> >> Failed
>>>> >> to
>>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>>> >> Check
>>>> >> debug for more info.
>>>> >> [Mar 2 05:37:29] ERROR[3107] chan_misdn.c: Unable to initialize 
>>>> >> mISDN
>>>> >> [Mar 2 05:47:41] ERROR[3168] app_cbmysql.c: Failed to connect to 
>>>> >> mysql
>>>> >> database meetme on localhost.
>>>> >> [Mar 2 05:47:42] ERROR[3168] res_config_mysql.c: MySQL RealTime:
>>>> >> Failed
>>>> >> to
>>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>>> >> Check
>>>> >> debug for more info.
>>>> >> [Mar 2 05:47:42] ERROR[3168] chan_misdn.c: Unable to initialize 
>>>> >> mISDN
>>>> >>
>>>> >> *********************************************************
>>>> >> [Mar 1 23:22:57] ERROR[4630] config.c: *********** YOU SHOULD REALLY
>>>> >> READ
>>>> >> THIS ERROR ***********
>>>> >> [Mar 1 23:22:57] ERROR[4630] config.c: Future versions of Asterisk
>>>> >> will
>>>> >> treat a #include of a file that does not exist as an error, and will
>>>> >> fail
>>>> >> to
>>>> >> load that configuration file. Please ensure that the file
>>>> >> ‘manager_additional.conf’ exists, even if it is empty.
>>>> >>
>>>> >> Any idea? Thanks,
>>>> >>
>>>> >>
>>>> >>
>>>> >> G.Magallanes
>>>> >>
>>>> >> _______________________________________________
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>>>> >>
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>>>> >>
>>>> >
>>>> >
>>>> >
>>>> > --
>>>> > "I do not agree with what you have to say, but I’ll defend to the
>>>> > death your right to say it." Voltaire
>>>> >
>>>> > _______________________________________________
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>>>>
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>>
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