[asterisk-r2] MFCR2 Colombia - chan_unicall.c:Unicall/XXprotocol error. Cause 32771 ..and more troubles!

Melcon Moraes melcon at gmail.com
Mon Mar 2 16:58:57 CST 2009


Type

CLI> dialplan show ivr-2

and you'll see what's inside that context and can be matched against.
9260 does not exist inside it for sure, hence no match and the call
gets rejected as Unallocated Number.

The E1 context in zaptel is where all the incoming calls for that set
of channels will arrive/be processed.

-MM

On Mon, Mar 2, 2009 at 7:24 PM, Giovanni Magallanes
<gmagallanes at gmail.com> wrote:
> Thanks Melcon!.
>
> But, I don't understand. If the number 9260 is the DNIS for a inbound call
> with ANI 6663855. Inbound calls does not work. "ivr-2" is the context for my
> E1 trunk in zaptel.conf, because "ivr-2" is the main menu for digital
> receptionist. My extensions have 3 digits.
>
> Regards,
>
> Giovanni
> ----- Original Message -----
> From: "Melcon Moraes" <melcon at gmail.com>
> To: <asterisk-r2 at lists.digium.com>
> Sent: Monday, March 02, 2009 4:59 PM
> Subject: Re: [asterisk-r2] MFCR2 Colombia -
> chan_unicall.c:Unicall/XXprotocol error. Cause 32771 ..and more troubles!
>
>
>> For inbound calls:
>>
>> [Mar 2 16:41:50] NOTICE[3222] chan_unicall.c: CRN 32770 - Offered on
>> channel 0 (ANI: 6663855, DNIS: 9260, Cat: 0)
>> [Mar 2 16:41:50] VERBOSE[3222] logger.c: -- Unicall/1 extension
>> '9260' in context 'ivr-2' from '6663855' does not exist. Rejecting
>> call
>>
>> Make sure you have and extension 9260 in context ivr-2.
>>
>>
>>
>> On Mon, Mar 2, 2009 at 6:46 PM, Giovanni Magallanes
>> <gmagallanes at gmail.com> wrote:
>>>
>>> Hi Moy,
>>>
>>> This is the asterisk's console debug file: http://pastebin.com/f6beba356
>>>
>>> This is asterisk's log file with FULL details (/var/log/asterisk/full) :
>>> http://pastebin.com/d5d153568
>>>
>>> Thanks,
>>>
>>> Giovanni Magallanes
>>>
>>>
>>> ----- Original Message -----
>>> From: "Moises Silva" <moises.silva at gmail.com>
>>> To: <asterisk-r2 at lists.digium.com>
>>> Sent: Monday, March 02, 2009 4:05 PM
>>> Subject: Re: [asterisk-r2] MFCR2 Colombia - chan_unicall.c:
>>> Unicall/XXprotocol error. Cause 32771 ..and more troubles!
>>>
>>>
>>> > you need to enable debug messages from unicall and try to make call.
>>> > Use pastebin.com and just post the link to the logs here.
>>> >
>>> > unicall.conf
>>> >
>>> > loglevel=255
>>> >
>>> > On Mon, Mar 2, 2009 at 2:59 PM, Giovanni Magallanes
>>> > <gmagallanes at gmail.com> wrote:
>>> >> Hi Guys,
>>> >>
>>> >> In this moment, I have installed Elastix-1.1-8-11ago2008.iso (with
>>> >> Asterisk
>>> >> 1.4.19) + astunicall-1.4.19-0.1.tar.gz
>>> >>
>>> >> Asterisk is integrated with unicall successfully:
>>> >>
>>> >> elastix*CLI> UC show channels
>>> >> Channel Extension Context Status Language MusicOnHold
>>> >> 1 ivr-2 Idle en
>>> >> 2 ivr-2 Idle en
>>> >> 3 ivr-2 Idle en
>>> >> 4 ivr-2 Idle en
>>> >> ….
>>> >> 29 ivr-2 Idle en
>>> >> 30 ivr-2 Idle en
>>> >> 31 ivr-2 Idle en
>>> >> elastix*CLI>
>>> >>
>>> >> E1 channels are Ok:
>>> >>
>>> >> # zttool
>>> >>
>>> >> â Current Alarms: No alarms. â
>>> >> â Sync Source: Internally clocked â
>>> >> â IRQ Misses: 3 â
>>> >> â Bipolar Viol: 0 â
>>> >> â Tx/Rx Levels: 0/ 0 â
>>> >> â Total/Conf/Act: 31/ 31/ 30 â
>>> >> â 1111111111222222222233 ââââââââ â
>>> >> â 1234567890123456789012345678901 â Back â â faces
>>> >> âââââââââââââââââââââââ
>>> >> â TxA 111111111111111-111111111111111 ââââââââ
>>> >> â TxB 000000000000000-000000000000000
>>> >> â TxC 000000000000000-000000000000000
>>> >> â TxD 111111111111111-111111111111111
>>> >> â â
>>> >> â RxA 111111111111111-111111111111111
>>> >> â RxB 000000000000000-000000000000000
>>> >> â RxC 000000000000000-000000000000000
>>> >> â RxD 111111111111111-111111111111111
>>> >>
>>> >> Communication between extensions, loca time, conference… and another
>>> >> services are ok. But, outbound and inbound calls do not work
>>> >>
>>> >> Inside the file /var/log/asterisk/full, I can see a few errrors:
>>> >>
>>> >> [Mar 2 10:44:24] ERROR[3201] chan_unicall.c: Unicall/13 protocol
>>> >> error.
>>> >> Cause 32771
>>> >> [Mar 2 10:44:46] ERROR[3201] chan_unicall.c: Unicall/14 protocol
>>> >> error.
>>> >> Cause 32771
>>> >> [Mar 2 10:45:07] ERROR[3201] chan_unicall.c: Unicall/15 protocol
>>> >> error.
>>> >> Cause 32771
>>> >> [Mar 2 10:45:08] ERROR[3201] chan_unicall.c: Unicall/17 protocol
>>> >> error.
>>> >> Cause 32771
>>> >>
>>> >> [Mar 2 00:58:12] ERROR[3095] app_cbmysql.c: Failed to connect to mysql
>>> >> database meetme on localhost.
>>> >> [Mar 2 00:58:13] ERROR[3095] res_config_mysql.c: MySQL RealTime:
>>> >> Failed
>>> >> to
>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>> >> Check
>>> >> debug for more info.
>>> >> [Mar 2 00:58:13] ERROR[3095] chan_misdn.c: Unable to initialize mISDN
>>> >> [Mar 2 05:37:28] ERROR[3107] app_cbmysql.c: Failed to connect to mysql
>>> >> database meetme on localhost.
>>> >> [Mar 2 05:37:29] ERROR[3107] res_config_mysql.c: MySQL RealTime:
>>> >> Failed
>>> >> to
>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>> >> Check
>>> >> debug for more info.
>>> >> [Mar 2 05:37:29] ERROR[3107] chan_misdn.c: Unable to initialize mISDN
>>> >> [Mar 2 05:47:41] ERROR[3168] app_cbmysql.c: Failed to connect to mysql
>>> >> database meetme on localhost.
>>> >> [Mar 2 05:47:42] ERROR[3168] res_config_mysql.c: MySQL RealTime:
>>> >> Failed
>>> >> to
>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>> >> Check
>>> >> debug for more info.
>>> >> [Mar 2 05:47:42] ERROR[3168] chan_misdn.c: Unable to initialize mISDN
>>> >>
>>> >> *********************************************************
>>> >> [Mar 1 23:22:57] ERROR[4630] config.c: *********** YOU SHOULD REALLY
>>> >> READ
>>> >> THIS ERROR ***********
>>> >> [Mar 1 23:22:57] ERROR[4630] config.c: Future versions of Asterisk
>>> >> will
>>> >> treat a #include of a file that does not exist as an error, and will
>>> >> fail
>>> >> to
>>> >> load that configuration file. Please ensure that the file
>>> >> ‘manager_additional.conf’ exists, even if it is empty.
>>> >>
>>> >> Any idea? Thanks,
>>> >>
>>> >>
>>> >>
>>> >> G.Magallanes
>>> >>
>>> >> _______________________________________________
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>>> >>
>>> >
>>> >
>>> >
>>> > --
>>> > "I do not agree with what you have to say, but I’ll defend to the
>>> > death your right to say it." Voltaire
>>> >
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>>
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