[asterisk-gui] [Asterisk-GUI] multiple sip accounts with the same provider

Thu Mar 26 08:43:18 CDT 2009

John, 
There is a way to do this in the GUI, but it does require that your provider differentiate if a call is coming in as home or office. If that is the case then you can make two incoming rules and have one's pattern match one and the other match the other and then just have the rules destination be the IVRs. 

If you're still having trouble and want some more "realtime" help, I'm usually available in IRC (freenode, #asterisk-gui) as awk_r. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "John Rogers" <john at wizworks.net> 
To: "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com> 
Sent: Thursday, March 26, 2009 8:26:36 AM GMT -06:00 US/Canada Central 
Subject: Re: [asterisk-gui] [Asterisk-GUI] multiple sip accounts with the same provider 

I'd like to add that I'm having the same trouble here too. I'm an experienced Linux user (using ubuntu as the OS (no GUI) and an Asterisk Source installation (version Asterisk 1.4.23.1). 

Here's what i want to do: 

I have 2 lines (trunks) with my sip provider ( broadvoice.com ) and one line is our home number (XXX-XXX-1950), and the 2nd is my business number (home office) (XXX-XXX-1984). 

I want to present different IVRs for the 1984 line and the 1950 line. I have tried to set this up using the GUI and I have not been met with success. 

Does anyone know how to do this? 

It seems there should be a way to make this possible, as I'm sure there are real world needs to have different IVRs on different numbers. 

Thanks. 

On Thu, Mar 19, 2009 at 2:41 PM, Rajesh Kumar ( Alshaya Group International ) < raj at alshaya-group.com > wrote: 

Hi stefan, 

In such a case what should be the incoming rule (pattern) for 22980574 that's one of my DID and I want to have diffrent IVR on that right now I have a _X. (catch all) which causes any call on any of our DID to go on main IVR but I need to make more than 3 and we have a total of 100 DIDs. I also have problem with outgoing it only first 6 Digits cau u point me to right direction? How about Call Forwarding? Is there anything we can do from GUI for call forwarding? 

Sorry so many questions but being a newbie on linux and asterisk I'm stuck at this points. Thank you for your time going through this. 

Regards, 

Rajesh Kumar 
Alshaya Group International 
raj at alshaya-group.com 
Tel (+965 2298-0555 Ext 307) 
Mobile (+965 9722-4083) 

----- Original Message ----- 
From: asterisk-gui-bounces at lists.digium.com < asterisk-gui-bounces at lists.digium.com > 
To: Asterisk GUI project discussion < asterisk-gui at lists.digium.com > 
Sent: Thu Mar 19 21:15:42 2009 
Subject: Re: [asterisk-gui] [Asterisk-GUI] multiple sip accounts with the same provider 

Ask your provider whether he supports DID trunks. We had the same 
problem until we switched to DID for multiple numbers hosted by a single 
provider. 
In a DID trunk, the provider usually signals the corresponding number 
with every call. This allows you to differentiate between different 
numbers using patterns. 

Then again, if you _dont_ want to differentiate between numbers, you can 
use a 'catchall' incoming rule with a pattern like "_." or "_X." (first 
is not recommended by digium i think, but it worked for us whereas the 
second pattern didn't). 

cheers 
tbc. 

Nicolas Rouaud wrote: 
> Hi all, 
> 
> I use asterisk 1.4.24 on a debian lenny. 
> and the latest version of the GUI. 
> 
> I'm trying to configure an Asterisk PBX but I meet a little problem. 
> Because I have multiple SIP accounts (VOIP trunks) with a same provider, 
> so when I try to set incoming calling rules with the GUI, nothing 
> works.... 
> 
> I saw on the Web that other users met this problem, and sometimes, they 
> deal with it by editing the configuration files. But I want absolutely 
> use the GUI. 
> 
> Is there a solution for this (patch, an other GUI, ...) ? 
> 
> Thanks in advance, 
> 
> Regards, 
> 
> - 
> Nicolas Rouaud | Direct line : +33 (0)2.76.68.34.07 
> Telecom Bretagne Engineer | Fax : +33 (0)2.35.63.48.22 
> INFOSAT ICPS SA | Hotline : +33 (0)2.32.18.54.10 
> 132 rue Kennedy | URL: http://www.infosat.tm.fr 
> 76140 Petit-Quevilly, France | email: n.rouaud at infosat.tm.fr 
> 
> 
> 
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- John 
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