[asterisk-gui] Ring Groups/Call Queues
Matt Sales
msales at gmail.com
Tue Jul 14 19:50:41 CDT 2009
A ring group is exactly has it sounds. When a call hits a ring group it
rings the phone specified for however many seconds you specify while the
caller is ringing on the other end.
With a call queue. The caller will hear music on hold while Asterisk rings
agents that are members of queue. Check out voip-info.org for more detailed
info or google for the "Asterisk: The future of Telephony" 2nd ed. book
(it's free). It's a great resource.
On Tue, Jul 14, 2009 at 7:23 PM, Bob Crandell <bob at assuredcomp.com> wrote:
> Hi,
>
> What is the difference between Ring Groups and Call Queues?
>
> Thanks
>
>
>
> Bob Crandell
> Assured Computing, Inc.
> 541-868-0331
> ComputerBase USA
> 541-349-0404
>
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