No subject

I solved my problem by checking the checkbox
labeled 'Allow Dialing Other Extensions' in
the voicemenu setup screen.


--- On Wed, 3/11/09, Ryan Brindley <rbrindley at digium.com> wrote:

> From: Ryan Brindley <rbrindley at digium.com>
> Subject: Re: [asterisk-gui] Problem With VoiceMenus
> To: skydivingnerd at yahoo.com
> Cc: "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com>
> Date: Wednesday, March 11, 2009, 7:42 AM
> Keith, 
> Sorry for the confusion. Lemme try to explain from a
> different angle. WaitExten takes user input and tries to
> match it with another extension. The moment it finds a match
> it sends the caller to that extension. In the GUI, the only
> extensions that are created using the WaitExten action are
> the 0-9, etc etc. Which is why I stated that its only
> configured to recognize 1 digit because the only extensions
> that WaitExten is tryin to match against are the 0-9
> extensions. You can hand edit extensions.conf if you'd
> like. Start off with trying to change one of the 'one
> digit' extensions to a 4 digit exten...(so take
> extension 4 and make it 4444). Play around from there and
> I'm sure you'll get the hang of it. 
> 
> -- 
> Ryan Brindley 
> Digium, Inc. | Software Developer 
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
> main: +1 256-428-6000 fax: +1 256-864-0464 
> Check us out at: http://digium.com &
> http://asterisk.org 
> 
> ----- Original Message ----- 
> From: "Keith at Yahoo"
> <skydivingnerd at yahoo.com> 
> To: "Asterisk GUI project discussion"
> <asterisk-gui at lists.digium.com>, "Ryan
> Brindley" <rbrindley at digium.com> 
> Sent: Tuesday, March 10, 2009 3:57:03 PM GMT -06:00
> US/Canada Central 
> Subject: Re: [asterisk-gui] Problem With VoiceMenus 
> 
> 
> I'm confused when you say that the GUI "only
> configures it to 
> recognize the first digit". I looked at the WaitExten
> command 
> syntax and it has a time parameter (which I set to 15
> seconds) 
> and an option for music on hold but nothing for the number
> of 
> digits. 
> 
> I don't mind editing the extensions.conf file manually
> if need 
> be but I'm unsure of what needs to be changed. I tried
> setting 
> autofallthrough=no but that didn't help. 
> 
> 
> 
> --- On Mon, 3/9/09, Ryan Brindley
> <rbrindley at digium.com> wrote: 
> 
> > From: Ryan Brindley <rbrindley at digium.com> 
> > Subject: Re: [asterisk-gui] Problem With VoiceMenus 
> > To: skydivingnerd at yahoo.com, "Asterisk GUI
> project discussion"
> <asterisk-gui at lists.digium.com> 
> > Date: Monday, March 9, 2009, 11:04 PM 
> > Keith, 
> > WaitExten is the correct application to use, but the
> GUI 
> > only configures it to recognize the first digit. You
> can use 
> > the advanced edit or edit extensions.conf. Sorry, if
> its any 
> > hope the voice menu's page is currently being
> revamped 
> > and will most likely include your expected feature :-)
> 
> > 
> > -- 
> > Ryan Brindley 
> > Digium, Inc. | Software Developer 
> > 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
> > main: +1 256-428-6000 fax: +1 256-864-0464 
> > Check us out at: http://digium.com & 
> > http://asterisk.org 
> > 
> > ----- Original Message ----- 
> > From: "Keith at Yahoo" 
> > <skydivingnerd at yahoo.com> 
> > To: asterisk-gui at lists.digium.com 
> > Sent: Monday, March 9, 2009 5:47:14 PM GMT -06:00
> US/Canada 
> > Central 
> > Subject: [asterisk-gui] Problem With VoiceMenus 
> > 
> > 
> > I posted this in the Asterisk Support forum and never
> got a 
> > reply so I thought I would try here. In short, the
> problem 
> > is when I set up a voicemenu it only lets me enter one
> 
> > digit. Here's the details. 
> > 
> > Asterisk 1.4.21 with Asterisk GUI 2.0.4 
> > 
> > Used the default 4-digit extension ranges given on 
> > the Options page of the GUI. 
> > 
> > Did the following in the GUI: 
> > - Clicked on the Dial Plans link and created a default
> dial 
> > plan including all contexts and calling rules. 
> > - Clicked on the Users link and created several users
> using 
> > the default extensions. 
> > - Clicked on the Trunks link and created an Analog
> Trunk 
> > for my FXO card. 
> > - Clicked on the Voice Menu Prompts link and recorded
> a 
> > Voice Menu Prompt to "dial 6000 for Ralph, 6001
> for 
> > Edna...". 
> > - Clicked on the Voice Menus link and created a Voice
> Menu 
> > tied to ext 7000 (the default) and added in the
> following 
> > order: Answer, Digit Timeout of 5, Response Timeout of
> 20, 
> > Background using my recording from above, WaitExten of
> 10, 
> > and used Allow Keypress Events to set 'i' to
> go back 
> > to the menu and 't' to one of the extensions. 
> > - Clicked on Incoming Calling Rules and created a rule
> to 
> > send the FXO trunk calls to my voice menu. 
> > 
> > It all seems to work but when the message is playing
> and I 
> > try to dial a user's extension (like 6000) it
> loops back 
> > to the beginning of my menu because it's only
> accepting 
> > the 6 and sees it as an invalid extension. (The output
> of 
> > the CLI says 6 is an invalid extension.) 
> > 
> > I know I could probably manually edit something in the
> 
> > extensions.conf file to fix this but I'd like to
> get 
> > this working using the GUI. Did I miss a step in the
> GUI 
> > when I was setting it up or did I select something
> wrong on 
> > one of the pages when I was setting it up? 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > _______________________________________________ 
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