[asterisk-gui] Queue Agent Support Needs Major Rewrite

[Ryan Brindley]

George, 
You are definitely right, and both are known issues. 

When I first got onto the GUI dev team and looked at the queues stuff, the 'secret' sharing was one of the first red flags I saw. Its since been proposed that an 'agentsecret' variable be in users.conf for the very reason. And while I can't update on the status of that feature, I can at least report that its acknowledged. 

As for the 'an indication that the left hand doesn't know about the right...', besides that that comment is a bit unnecessary; its also just not true. If you look at http://bugs.digium.com/view.php?id=14459, you'll see that we were aware of this at least in Feb (although I'd claim more like Nov of 08), and that its a blocker for the next release of the open source GUI. The reasoning for the delay in development can simply be explained by listing my schedule. Good news is that its next on the list. :-) 

When I begin development on AddQueueMember (replacing AgentCallBackLogin), I'll report back to this thread on the svn branch if you're interested in helping test. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 

----- Original Message ----- 
From: "George Pajari" <George.Pajari at netvoice.ca> 
To: asterisk-gui at lists.digium.com 
Sent: Monday, April 13, 2009 2:04:56 PM GMT -06:00 US/Canada Central 
Subject: [asterisk-gui] Queue Agent Support Needs Major Rewrite 

Just started to try to use the queue agent and the current 
implementation of the Asterisk GUI essentially renders these features 
unusable for us. 

The major problem is that the agent login password, incredibly, is the 
same as the SIP secret. Obviously this needs to be changed so that the 
agent passwords are 
separate and independent of any other authentication information (for 
SIP or whatever). (I won't comment on the fact that this little gem 
appears not to be documented anywhere.) 

A less important issue but an indication that the left hand doesn't know 
about the right is the fact that AgentCallbackLogin is deprecated in 1.4 
(and is removed in 1.6) yet is still being used in AsteriskGUI 2. 

I'll hand code some stuff in the extensions.conf so we can use queues 
but either the queue support in Asterisk GUI needs to be fixed or 
removed. To have those tabs suggesting that queues can be used through 
the GUI is just cruel temptation. 

-- 
George Pajari (dCAP), netVOICE communications 604 484 VOIP(8647) x102 
www.netvoice.ca www.ip-centrex.ca www.ip-pbx.ca www.vpas.ca 
www.digium.ca www.grandstream.ca www.sipura.ca www.snom.ca 
Open Source VoIP/Telephony Specialists 1 877 NET VOIP (638 8647 x102) 


_______________________________________________ 
--Bandwidth and Colocation Provided by http://www.api-digital.com-- 

asterisk-gui mailing list 
To UNSUBSCRIBE or update options visit: 
http://lists.digium.com/mailman/listinfo/asterisk-gui 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-gui/attachments/20090413/a6118c12/attachment.htm