[asterisk-gui] Queue Agent Support Needs Major Rewrite

George Pajari George.Pajari at netvoice.ca
Mon Apr 13 14:04:56 CDT 2009


Just started to try to use the queue agent and the current 
implementation of the Asterisk GUI essentially renders these features 
unusable for us.

The major problem is that the agent login password, incredibly, is the 
same as the SIP secret. Obviously this needs to be changed so that the 
agent passwords are
separate and independent of any other authentication information (for 
SIP or whatever). (I won't comment on the fact that this little gem 
appears not to be documented anywhere.)

A less important issue but an indication that the left hand doesn't know 
about the right is the fact that AgentCallbackLogin is deprecated in 1.4 
(and is removed in 1.6) yet is still being used in AsteriskGUI 2.

I'll hand code some stuff in the extensions.conf so we can use queues 
but either the queue support in Asterisk GUI needs to be fixed or 
removed. To have those tabs suggesting that queues can be used through 
the GUI is just cruel temptation.

-- 
George Pajari (dCAP), netVOICE communications 604 484 VOIP(8647) x102
  www.netvoice.ca  www.ip-centrex.ca  www.ip-pbx.ca  www.vpas.ca
    www.digium.ca www.grandstream.ca www.sipura.ca www.snom.ca
Open Source VoIP/Telephony Specialists  1 877 NET VOIP (638 8647 x102)




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