[asterisk-gui] Queue Agent Support Needs Major Rewrite
George Pajari
George.Pajari at netvoice.ca
Mon Apr 13 14:04:56 CDT 2009
Just started to try to use the queue agent and the current
implementation of the Asterisk GUI essentially renders these features
unusable for us.
The major problem is that the agent login password, incredibly, is the
same as the SIP secret. Obviously this needs to be changed so that the
agent passwords are
separate and independent of any other authentication information (for
SIP or whatever). (I won't comment on the fact that this little gem
appears not to be documented anywhere.)
A less important issue but an indication that the left hand doesn't know
about the right is the fact that AgentCallbackLogin is deprecated in 1.4
(and is removed in 1.6) yet is still being used in AsteriskGUI 2.
I'll hand code some stuff in the extensions.conf so we can use queues
but either the queue support in Asterisk GUI needs to be fixed or
removed. To have those tabs suggesting that queues can be used through
the GUI is just cruel temptation.
--
George Pajari (dCAP), netVOICE communications 604 484 VOIP(8647) x102
www.netvoice.ca www.ip-centrex.ca www.ip-pbx.ca www.vpas.ca
www.digium.ca www.grandstream.ca www.sipura.ca www.snom.ca
Open Source VoIP/Telephony Specialists 1 877 NET VOIP (638 8647 x102)
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