[asterisk-gui] "Checking write permission for gui folder"

[Adam Stradtner]

I just want to put this out there for future reference. This error was
not actually caused by the write permissions, but actually the next
check that the GUI performs, which is the zaptel interface checking.
Since I am using a OpenVZ environment, I did not have the zaptel
kernel module available. To resolve the issue, I downgraded to
Asterisk 1.4 and installed Zaptel on the OpenVZ host. The GUI now
works.

Adam

On Fri, Dec 26, 2008 at 10:01 AM, Adam Stradtner
<adam.stradtner at gmail.com> wrote:
> Asterisk is running as root, so it has write access everywhere. The
> extensions.conf file has the asterisk_guitools context, with the
> executecommand extension. My manager.conf file has a user, and that
> user has read and write access to all of the options.
>
> It is still stuck at the "Checking write permission for gui folder"
>
> I think this may be related to running Asterisk on OpenVZ. Is there a
> kernel module that is needed? I am trying to use Asterisk 1.6.
>
> On Wed, Dec 24, 2008 at 3:01 PM, David Kerr <David at kerr.net> wrote:
>> The Asterisk GUI is trying to establish that it has write permissions to its
>> home directory (usually /var/lib/asterisk/static-http/config) It does this
>> by attempting to execute a "echo" command that writes a random number into
>> sysinfo_output.html which the GUI then attempts to read. If the echo command
>> fails to write to the file, then the GUI assumes that it does not have write
>> permission and displays the message you are seeing.
>> So, first thing to do is see whether you can write to that directory, logon
>> and cd to it, and check.
>> Also, the GUI uses the Asterisk Management Interface to request the echo
>> command is run. Check that it is setup correctly (manager.conf) with a
>> userid and password that the GUI can use (can't remember off the top of my
>> head exactly what this should look like). And that extensions.conf has the
>> "asterisk_guitools" context in it (with an "executecommand" extension)
>> Good luck,
>> David
>>
>> On Wed, Dec 24, 2008 at 1:47 PM, Adam Stradtner <adam.stradtner at valpo.edu>
>> wrote:
>>>
>>> I have found some further information on this:
>>>
>>> The previous line in Firebug is:
>>>
>>>
>>> http://172.31.169.9/asterisk/rawman?action=originate&Channel=Local%2Fexecutecommand%40asterisk_guitools&Variable=command%3Decho%2072662%20%3E%20%2Fvar%2Flib%2Fasterisk%2Fstatic-http%2Fconfig%2Fsysinfo_output2463.html&application=noop&timeout=60000
>>>
>>> and the response from that is :
>>>
>>> Response: Error
>>>
>>> Message: Channel not specified
>>>
>>> I'm not sure where to go from here. I am using asterisk 1.6.0.3-rc1.
>>>
>>> Adam
>>>
>>>
>>>
>>> On Wed, Dec 24, 2008 at 11:57 AM, Adam Stradtner
>>> <adam.stradtner at valpo.edu> wrote:
>>> >
>>> > Hi, This is my first post, and this problem really has me stumped.
>>> >
>>> > I have installed the SVN version 4390, and when I try to login, the
>>> > script gets stuck at the "Checking write permission for gui folder".
>>> >
>>> > I have looked at it through firebig, and it looks like the problem is
>>> > that it is looking for a file called sysinfo_output1487.html, which doesn't
>>> > exist
>>> >
>>> >
>>> >
>>> > 14ms jquery.js (line 2825)
>>> > GET
>>> > http://172.31.169.9/asterisk/static/config/sysinfo_output1487.html?r=7881
>>> >
>>> > http://172.31.169.9/asterisk/static/config/sysinfo_output1487.html?r=7881
>>> > 404
>>> > I'm not sure if it's related, but the tar.gz version of 2.0.4 gui always
>>> > showed "Not Found" under the Uptime section.
>>> >
>>> > Any idea what to do about this?
>>> >
>>> > Thanks!
>>> > Adam
>>>
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>>
>>
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