[asterisk-gui] Display error in Agents list.

Russell Bryant russell at digium.com
Wed Dec 13 22:09:04 MST 2006


Mat Jones wrote:
> I was having some weird behavior in the Call Queue page. The agent list 
> seemed to have the first character of every agent name cut off. I 
> checked into the code in queues.html, and found the error.
> 
> queues.conf line 352/497
> 
> The code does a substr(8) and also a substr(0,4). One to parse the agent 
> number, one to parse the agent name. On my system i have chosen 3 digit 
> extensions instead of 4, so this threw off all the calculations for 
> parsing. In my case, I needed substr(7) and substr(0,3) to show the 
> correct info.
> 
> I only just started looking at the source, so im not sure if there is a 
> variable in which the extension length is stored. The code should be 
> modified to take into account this extension length.
> something like this, where extlen is the extension length.
> 
> $('agents').options[k].innerHTML.substr(extlen + 4) --- to get agent name
> 
> AND
> 
> $('agents').options[k].innerHTML.substr(0,extlen)  --- to get agent number

Thank you for pointing out exactly where the problem is.  If you don't mind, 
please post this information to http://bugs.digium.com/ to make sure that it 
doesn't get lost and to ensure that it gets taken care of.

Thanks,

-- 
Russell Bryant
Software Engineer
Digium, Inc.
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