[asterisk-dev] Bounty
Kevin P. Fleming
kpfleming at digium.com
Sat Oct 1 10:56:46 CDT 2011
On 09/30/2011 10:51 PM, CDR wrote:
> account. I also called Digium tech support and asked them to write me
> this patch, and they declined. I guess they don't like the color of my
> money. So you know, Cisco Systems added, years ago, a line of
This is exactly the sort of attitude that causes people to stop wanting
to work with you. You know darn well that the refusal to write a patch
for you has absolutely nothing whatsoever to do with 'the color of your
money' or anything of the sort. Digium is no longer in the business of
doing custom development and has been out of that business for a couple
of years now; requests to get patches written are directed to our
network of partners in the ecosystem (by our sales department... tech
support has nothing to do with this either) so that the requester can
find someone who will do the work.
> With Digium I am not so lucky. However, I think that they missed the
> opportunity to make some money off me, and that is hard to explain.
> The patch would have taken a few hours. They declined to do the job.
> Go figure. In my own company, if the client needs a change in the
> system, I have NEVER declined to do it, for a price.
If Digium did that every time someone offered to pay money for Asterisk
patches, within a few months the entire Asterisk development process
would grind to halt after becoming a 'pay to play' system. The price
we'd have to charge you to justify redirecting our developers' time off
of work that has a greater impact on Asterisk and its community of users
would be so high that you'd just complain about how high our development
prices are. We do, on occasion, develop additional features in Asterisk
at the request of our OEM customers, when those features are in line
with our goals for Asterisk and are generally applicable to the
community: recent examples of this include the Connected Line support,
significant increases in the support for BRI in chan_dahdi, and others.
Those were multi-man-month efforts, and the cost to develop them was
rather high, but the customers were willing to bear those costs in order
to be able to utilize Asterisk in their applications.
There are dozens of people in the Asterisk community who do exactly the
sort of work you are asking for, on a consulting/fee basis, and who have
the skills and experience to do the work you are asking for.
Unfortunately, over the past few years you have systematically destroyed
any potential of those people being willing to work with you, and so
when you post bounties like this, they don't respond.
--
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
Jabber: kfleming at digium.com | SIP: kpfleming at digium.com | Skype: kpfleming
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at www.digium.com & www.asterisk.org
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