[asterisk-dev] mobile integration with asterisk - was in asterisk-users before

Wed Jan 19 10:48:10 CST 2011

Hi,

i also think that such an application will only be usefull if it is
integrated tightly with the phone, it would be best if it is directly
integrated with the main dial application.

I don't know the blackberry framework - is anyone here who can tell if
it is possible with the blackberry framework to integrate into the
main dial application ?
with android - it should be possible
iphone - IOS - i don't know

getting a big player to play with us - will be difficulty -
impossible. And - is not a general solution.

@Robert Huddleston: Can you please send me the list of software you
already know ?

best regards,
Wolfgang

2011/1/19 Robert Huddleston <rhuddleston at gmail.com>:
> I would concur that this has already been done. Look at some of the big
> players on the market. I won't drop their names
> But several already have this.
>
> The biggest problem is seamless integration on the mobile handset. Each O/S
> (blackberry / android / iOS / etc) allows the integration
> Differently - and causes the end-user experience to be different.
>
> For example - on Android and Blackberry some really good hooks can be made
> into the Dialer / phone system - while on iOS you
> Have to contend with opening an App and limitations on backgrounding etc.
>
> Don't get me wrong - I'm a huge iOS fan boy!
>
> The simplest approach would be a SIP client - however - again you are
> dealing with more issues:
> (a) user having to open an app
> (b) does the provider allow SIP over their network
> (c) what is the quality going to be
>
> As far as doing it from the telco / network provider side. This is an option
> *HOWEVER* it is usually reserved for serious
> Players. I spoke with one vendor who was willing to do it - but only under
> the right circumstances and when my name was not
> That of a large hardware networking equipment designer - I was blown off.
>
> If you'd like more information - you can contact me off-list -- I've ran in
> these circles and seen what can / can't be done.
> It's not new - it's more a matter of what market you are looking at - what
> devices - etc.
>
>
> -----Original Message-----
> From: asterisk-dev-bounces at lists.digium.com
> [mailto:asterisk-dev-bounces at lists.digium.com] On Behalf Of Klaus Darilion
> Sent: Wednesday, January 19, 2011 9:58 AM
> To: Asterisk Developers Mailing List
> Subject: Re: [asterisk-dev] mobile integration with asterisk - was in
> asterisk-users before
>
>
>
> Am 19.01.2011 13:43, schrieb Wolfgang Pichler:
>> hi all,
>>
>> i have got absolut no response to my mail in asterisk-users - so maybe
>> it is really more a -dev mail as a -users mail...
>>
>> here is the mail:
>>
>> a customer does want to have mobile integration within his asterisk
>> based pbx - i have already an idea how to provide it - but wanted to
>> ask here if someone already has an better approach - or other ideas...
>>
>> What the customer basically wants is to see the status of employees
>> mobile phone.
>
> A typical approach is a client on the mobile phone which sends all
> outgoing calls first to the user's PBX and then uses 2stagedialing to
> dial the real target. Thus, the PBX always knows the status of the
> mobile phone.
>
> For incoming calls which terminate directly on the mobile phone
> (withouth beeing routed via the PBX) the client can use data services to
> signal the device state to the PBX.
>
> Without a client software on the mobile phone there is no way to get the
> mobile's presence - except the mobile operator gives you access via
> dedicated APIs (which some do)
>
>> Other functions would be:
>>   - transfer call to mobile (thats not a problem)
>>   - transfer call from mobile to pbx extension (hmmm......)
>
> Isn't that a feature supported the mobile "VPNs"?
>
>>   - pickup call ringing on mobile (are you crazy man.... ?)
>
> I guess you need a dedicated client to signal the call ringing on
> another extension
>
>>   - have access to pbx phonebook on mobile (not really an asterisk related
> thing)
>
> I think all mobile phones support address book syncronisation
>
>>   - see status of other employees on mobile
>
> you need a client
>
>>   - directly call extensions from mobile
>
> normal "VPN" feature, or use a client on the mobile phone which maps the
> shortkey to the full length number
>
>>   - transfer calls to voicemail from mobile
>
> Just configure the voicemail extension of the PBX as voicemail number in
> the mobile phone
>
>>
>> How to make this possible ?
>>   - I think there is no way around to create an application for the
>> mobile - iphone, android, blackberry suppored
>>   - application must communicate with server - the xmpp protocol comes in
> mind
>>   - application does watch mobile status - and does set presence
>> according to mobile status
>>   - asterisk does read presence from xmpp server
>>   - pbx phonebook by using ldap - maybe sync with mobile phonebook
>>   - call extensions on pbx - lets only sent a xmpp message to asterisk
>> - and let asterisk dial me - then the extension
>>   - pickup the call ringing on the mobile - asterisk will send a xmpp
>> message to the mobile - the mobile will forward (redirect - is
>> redirect possible with gsm ?) current ringing call to the given number
>
> I think pickup can only work if the call is routed via the PBX - then
> the PBX can do the rerouting of the call to the mobile which picked up
> the call
>
>>   - transfer call from mobile to pbx extension ?  no idea about this...
>>
>>
>> Does something like this already exist for asterisk ? (i have seen
>> something like this for ther pbxes...)
>
> Just install a proper SIP client on the mobile phone ;-)
>>
>> Someone else interested in this ?
>
> Sure - seamless mobile integration into PBX is a hot topic currently...
>
> klaus
>
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