[asterisk-dev] How to Change The Caller Position in Queue

shayne.alone at gmail.com shayne.alone at gmail.com
Thu Feb 3 10:11:38 CST 2011

Dear Tony;

I had try it, ( via AMI session or Asterisk console ) and did some redirect.
all them response Success, but the caller channel with drop... :(

I hope if there was a clean light wiki or tutorial, maybe there is an other
dependency that I am not award of...

On Thu, Feb 3, 2011 at 6:25 PM, Tony Mountifield <tony at mountifield.org>wrote:

> In article <AANLkTinmwvOd9CCe5-+P+uFmxt2QZOTuiEr=u9oT-Q_M at mail.gmail.com>,
> shayne.alone at gmail.com <shayne.alone at gmail.com> wrote:
> >
> > Dear Kevin;
> > I know that, but I am looking for another solution.
> > Want to Manage the Calls which are in Waiting State (inside the Queue).
> > I don't know if it's possible or not! but want to find a way (for example
> > via AMI) to reorder and/or do some changes on Queues.
> > for example, pick a Caller From Queue-A(Waiting on position 3) and put it
> on
> > Queue-B(Waiting on Position 5).
> I think you need to do it by using the AMI Redirect command on the
> caller's channel to put them back into the dialplan afresh. You could
> have a context in the dialplan that parses a special extension
> number for specifying the queue and priority. It can then set any
> variables necessary and Goto an appropriate context and extension.
> Cheers
> Tony
> --
> Tony Mountifield
> Work: tony at softins.co.uk - http://www.softins.co.uk
> Play: tony at mountifield.org - http://tony.mountifield.org
> --
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Ali R. Taleghani
0936 322 4069
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