[asterisk-dev] cdr entry does not get written after redirect

[Wolfgang Pichler]

Hi,

i don't have used ResetCDR in the first line of the redirect context. Also i
don't want to use it - because i do need a cdr record over the complete
call.
It is a help desk application - calls are getting in - will get parked using
a custom park solution - agents can take calls by issuing a redirect to
their context / phone - and can bring back the call into the park so that an
other agent can take the call...

I do need the cdr record for the whole call - i do have already the sub
parts done with my own MYSQL queries - so no need for this.

ResetCDR(w) will write and close the call cdr record...

best regards,
Wolfgang

2009/11/25 Atis Lezdins <atis at iq-labs.net>

> On Wed, Nov 25, 2009 at 5:28 PM, Wolfgang Pichler <wpichler at yosd.at>
> wrote:
> > 2009/11/25 Matthew Nicholson <mnicholson at digium.com>
> >>
> >> On Wed, 2009-11-25 at 15:14 +0100, Wolfgang Pichler wrote:
> >> > Hi all,
> >> >
> >> >
> >> > i have discovered the following bug in asterisk 1.6.0.17 (the digium
> >> > centos repository version)
> >> >
> >> >
> >> > Following the callflow to reproduce it
> >> >
> >> >
> >> > Call enters dialplan - does wait in a WaitMusicOnHold(1000) Call
> >> > (something like my own call parking solution).
> >> > If now a redirect request does come over the manager / ajam api - the
> >> > call does get redirected into an other context - there a phone will
> >> > get called - and the caller will take the call.
> >> >
> >> >
> >> > After that - no cdr entry will get writen for that call !
> >> >
> >> >
> >> > I have found this bug report
> >> > https://issues.asterisk.org/view.php?id=14660
> >> >
> >> >
> >> > It is not the same - but could it be that that fix has broken
> >> > something else ?
> >>
> >>
> >> > Any ideas about that ?
> >>
> >> As you have indicated, this is a known issue.
> >
> > No - it is a different issue.
> > This bug report is about some lost info when redirecting a call - i do
> have
> > lost the complete cdr entrie for each call which got redirected !
> > What i was pointing to - was that maybe the fix which was done there did
> > introduced another bug...
> > best regards,
> > Wolfgang
> >>
>
> <asterisk-users answer>
> Have You tried adding ResetCDR(w) in first line of context redirect?
>
> </asterisk-users answer>
>
> --
> Atis Lezdins,
> VoIP Project Manager / Developer,
> IQ Labs Inc,
> atis at iq-labs.net
> Skype: atis.lezdins
> Cell Phone: +371 28806004
> Cell Phone: +1 800 7300689
> Work phone: +1 800 7502835
>
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