[asterisk-dev] SIP phone transfer to queue with callers waiting...

[Lenz Emilitri]

Have you tried an unattended transfer to the queue? to queueu a caller,
there is no need for attended transfer....
l.

2009/6/5 thiago.fernandes <thiago.fernandes at locaweb.com.br>

> Hi,
>
> Consider a SIP call which comes into asterisk, and is answered by a
> SIP phone. The phone operator then places the call on hold (hold music
> plays) and a second call is made from this handset to a Queue with
> callers waiting....
> Operator can now hear hold music from the queue.
>
> The operator then completes the attended transfer, bridging the
> initial PSTN call to the Queue
>
> The system sees a transfer being completed, and stops MOH on both of
> the channels. This means that the caller is correctly transferred to a
> queue, but the MOH has been stopped, and they hear silence.
>
> I tested on 1.4.21.2.
>
> While this behaviour is "expected", it is not "ideal" and if anyone
> can point me at a workaround, or an existing bug-tracker entry, I
> would be most grateful.
>
>
>
> Thanks,
>
> Thiago
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-dev mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-dev
>



-- 
Loway - home of QueueMetrics - http://queuemetrics.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-dev/attachments/20090606/9faa2db8/attachment-0001.htm