[asterisk-dev] SIP phone transfer to queue with callers waiting...

thiago.fernandes thiago.fernandes at locaweb.com.br
Fri Jun 5 15:06:16 CDT 2009


Hi,

Consider a SIP call which comes into asterisk, and is answered by a
SIP phone. The phone operator then places the call on hold (hold music
plays) and a second call is made from this handset to a Queue with 
callers waiting....
Operator can now hear hold music from the queue.

The operator then completes the attended transfer, bridging the
initial PSTN call to the Queue

The system sees a transfer being completed, and stops MOH on both of
the channels. This means that the caller is correctly transferred to a
queue, but the MOH has been stopped, and they hear silence.

I tested on 1.4.21.2.

While this behaviour is "expected", it is not "ideal" and if anyone
can point me at a workaround, or an existing bug-tracker entry, I
would be most grateful.



Thanks,

Thiago



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