[asterisk-dev] Some wild thoughts about logging

[Ralfe Poisson]

I have an AGI system that works off of a calling card system. I have very
verbose logging for this AGI system and I store the caller_id and
account_number for every log entry. I find it extremely useful for working
out what they are doing wrong, or what the system has done in certain
circumstances.

If Asterisk could have a similar feature built into its CDR database, that
would be a massive help in troubleshooting and debugging, and it would help
the support techs as well.

Ralfe


--
"He attacked everything in life with a mix of extraordinary genius and naive
incompetence, and it was often difficult to tell which was which."
- Douglas Adams
==================================

R a l f e P o i s s o n
ralfepoisson at gmail.com

==================================


On Tue, Sep 9, 2008 at 3:22 PM, Russell Bryant <russell at digium.com> wrote:

> Johan Wilfer wrote:
> > What if we could tie (almost) every event that got logged to the specific
> > call id? Sip history dump, notice's, whatever. Then you could dump it
> > into a database, and when
> > the customer calls again you could easily find the relevant information
> > from the log. As of now I spend some
> > amount of time in my /var/asterisk/logs/ comparing call numbers and try
> > to understand what my customer did.
> >
> > Also - you could easily delete info that is too old to be saved and so
> on.
> >
> > What do you think? Let's do some brainstorming..
> > Is this possible and how can it be implemented?
>
> This would absolutely be useful, and has been discussed a number of
> times.  The first step is a _huge_ one, and that is to add an argument
> to all of the calls to ast_log and ast_verbose to include the relevant
> ast_channel if there is one.  Then, logging mechanisms could take
> advantage of having access to channel data.
>
> I guess we could make the API changes in trunk, and then have the mass
> conversion be a janitor project ...
>
> --
> Russell Bryant
> Senior Software Engineer
> Open Source Team Lead
> Digium, Inc.
>
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