cpatry at gmail.com
Wed Jan 16 11:06:24 CST 2008
would you like to provide your patch somewhere so users can use it?
On Jan 16, 2008 11:32 AM, Joel Vandal <jvandal at infoteck.qc.ca> wrote:
> I've made several test using the 'queue-state' branches (now integrated
> on SVN trunk) and I can confirm that this solve all our problems using
> Queue and Local channels, we can now specify an alternate device to
> monitor the state. I have also "backport" the change to Asterisk 1.4.17
> and already using it on multiple call center since last week.
> >> Once the call was answered the status changed to In Use, and then
> >> everything worked as expected. I had a patch made that caused Queue()
> >> not deliver calls to members with a status of Unknown -or- In Use, and
> >> that solved my problem for now, but not entirely sure what issues I'll
> >> run into in the future because of it :)
> > The proper fix for this is in SVN trunk Asterisk now, which is to allow
> > app_queue to check a *different* device for state than it does for
> > dialing. This will allow you to create a custom set of 'devices' that
> > you control the state of via whatever logic you choose and then let
> > app_queue monitor those to determine the availability of queue members.
> Joel Vandal
> ScopServ International, Inc.
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
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