[asterisk-dev] Suppress "Hangup" manager event for called agent.

[Alex Balashov]

Hi folks,

There is behaviour in the Manager API I find strange.  If using it to 
monitor queue activity, it seems that every 'timeout' period that an
agent gets rung and fails to pick up, there is a "Hangup" event
generated for the agent.

Also, if the caller disconnects from the queue, there is a Hangup event
generated for the called agent's phone(s) if the departure is in the
middle of a ringing cycle.

What is the implementational motivation behind this, and how to disable 
this behaviour?  We are trying to implement logic for call pickup and
call hangup generically throughout the system, and because no actual
call pickup or hangup occurs (merely ringing) this is disrupting our 
efforts.

Thanks!

--
Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
Tel    : +1-678-954-0670
Direct : +1-678-954-0671