[asterisk-dev] Asterisk DTMF unreliable -- Vitelity--GoDaddy
stotaro at first-notification.com
Wed Aug 15 09:39:36 CDT 2007
Brian Capouch wrote:
> sridhar sikha wrote:
>> I am getting fried by our customers due to unreliable DTMF we are getting.
>> Our Asterisk in hostd by GoDaddy and our Tollfree number is terminated
>> on Vitelity.
> This is off-topic for -dev, but my experiences may be useful for
> developers to know, so I'll reply here.
> I have repeatedly complained to Vitelity that they do not seem to be
> able to reliably pass DTMF out through their PSTN connections. Every
> once in a while it works, but the usual case is that I cannot use DTMF
> on calls terminated by Vitelity.
> I use IAX, which IMO pretty much pins the blame on them; for whatever
> reason their gateways do not reliably convert the out-of-band DTMF
> messages onto their outbound circuits.
> Perhaps you're a bigger customer and they will actually react to your
> complaints. Mine all get ignored.
Why not use SIP? They even suggest it when setting up your account.
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