[asterisk-dev] unable to call AT&T audio conference bridge

Jason Parker jparker at digium.com
Wed Sep 27 15:03:33 MST 2006


----- asterisk-user <myacc at roundbox.com> wrote:
> Hello,
> I have a problem with asterisk and trying to see if someone can help
> me 
> fix the issue...
> 
> Problem:
> I couldn't join AT&T's Tele Conference bridge directly without their 
> customer service interaction.
> Instead of getting the automated prompts to join the conference, it 
> takes me to the customer support and then I got to give them the
> bridge 
> number and pincode to add me into the conference call.
> 
> The reason given by AT&T was that their conference system is unable to
> 
> identify our tone.
> This happens only with AT&T conference bridges... not sure what the 
> problem is.
> 
> This problem started after I installed trixbox on a new hardware.
> Previous setup with asterisk at home <mailto:asterisk at home> did not have
> 
> this issue and I even switched back to asterisk at home 
> <mailto:asterisk at home> (a different box) and called the same conf 
> bridge... that worked fine.
> 
> I am running trixbox with the following versions:
> asterisk - 1.2.9.1
> zaptel - 1.2.8
> libpri - 1.2.3-1.349
> using zap over a 8 channel pri
> 
> Thanks in advance.

This list is reserved for developers to discuss Asterisk development.  This is *NOT* a development question.  Take it to asterisk-users.

-- 
Jason Parker
Digium



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