[asterisk-dev] The queue call distribute

[BJ Weschke]

On 9/20/06, li yuqian <li770426 at gmail.com> wrote:
> Hi, all:
>
> I want use Asterisk in my call center environment, so,  i am testing
> Asterisk queue call distribute function, i have some question, for example:
>
> I have two agents throw agentcallbacklogin login queue, if two calls come in
> to queue(fewestcalls distribute), The agent A got fist call, agent A phone
> rings, if agent A not answer this call, the second call still in queue,
> can't distribute to free agent B, until agent A pickup phone and answer
> call, the second call then distribute to agent B.
>
> Why, something wrong? and is queue distribute call standard behavior?
>

 You'll want the autofill=yes behavior that is one of the new features
available in the 1.4 betas soon to come.

 BJ

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