[asterisk-dev] Speech Recognition

John Lange j.lange at epic.ca
Tue Oct 17 10:04:50 MST 2006


A "sort-of" on topic question here. Are there different speech
recognition engines depending on the application?

It occurs to me that speech recognition might be much more accurate if
it wasn't required to do its analysis in real time. So for example,
transcribing voicemail to text could be done off-line after the caller
hangs up.

Since the engine has more time it could potentially do a better job
processing the data stream. It could make several passes filtering out
background noise etc. etc. but all of the speech engines I've come
across only focus on "real-time" recognition.

Anyone know a bit more about this topic?

John

On Mon, 2006-10-16 at 17:16 -0400, Jay R. Ashworth wrote:
> On Mon, Oct 16, 2006 at 03:19:51PM -0500, Kevin P. Fleming wrote:
> > ----- Stephan A. Edelman <sedelman at newace.com> wrote:
> > > I'm not sure I follow this reasoning. To use VoiceMailMain() as an
> > > example, it is quite trivial to update the necessary voice prompts to
> > > say "press 6 or say 'next' for next message", etc. and use a grammar
> > > that equates the word 'next' with the result 6. It still means that
> > 
> > It's not very practical, though, since it makes all the prompts
> > longer. It's doable, obviously, but we didn't feel the need to enable
> > this usage at the outset.
> 
> And, if I may toss an oar in the water: voice rec over telephones has a
> host of its own problems, my favorite example of which was the guy who
> called his airline from the terminal after getting bumped to find that
> their automated system for rebooking him was voice-*only*, and he
> couldn't reliably navigate it *because of all the PA announcements in
> the terminal gate area, which were more numerous than usual PRECISELY
> because of the dropped flight*.
> 
> So Voice Recognition Is Not My Favorite Function, personally.  
> 
> Especially for menus.
> 
> Does that mean we shouldn't provide the facility?  Of course not.
> 
> But: "Programmers Strongly Cautioned"...
> 
> Cheers,
> -- jra



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