[asterisk-dev] Simple question...

[Andrew Pollack]

Miroslav,

This sounds like an excellent addition to Asterisk.  As someone who has 
made a living for twenty years producing applications for customers I can 
tell you without question that the most important and at the same time 
most frequently overlooked part of the projects are their ability to 
produce highly detailed and customized reports.  I once had a company CIO 
(Chief Information Officer) tell me that while it was true his users 
wanted lots of bells and whistles, he didn't care if I built the thing out 
of crayons on waxpaper as long as he could get reports out of it that 
justified the expenditure.

If Asterisk is to continue to grow into the mainstream marketplace -- and 
I have no doubt that it will -- highly detailed reporting is one of the 
most important additions to be made.  Good luck on your project.

---
Andrew Pollack
Northern Collaborative Technologies
207-221-2547


asterisk-dev-bounces at lists.digium.com wrote on 03/27/2006 07:32:23 AM:

>    Dear Clint,
> 
>    This situation and many other will be solved in case that the
> Asterisk CDR system is designed to record all events (end to end
> record of the call), not only the 1st and last end point of the call.
>    I am able to do such CDR system and if someone would like to help
> me will be very helpful. I intend to name the new project FCDR which
> means Full Call Detail Records which will include all possible events
> like dial, hold, all kind of transfers, conferences, call-end-reasons,
> etc.
>    Any help and ideas?
> 
> 
>    Best Regards,
>    Miroslav Nachev
> 
> 
> 
> CT> Hi Guys,
> 
> CT> I posted this to the Users list but didn't get a response. 
> CT> I'm hoping someone here can help me out.
> 
> CT>  
> 
> CT> I'm writing an app that receives a call on an incoming channel (A), 
the
> CT> caller negotiates through a series of prompts and is transferred
> to an  outgoing
> CT> channel (B) using the Dial cmd. That part works.
> 
> CT> For billing  I'd like to be able to charge for the time that the
> first caller
> CT> is connected  to the callee on channel (B) so I can pass on my 
> own outgoing
> CT> voip  costs.
> 
> CT> Can I do this? There doesn't seem to be a way of capturing
> CT> the  ANSWERTIME of channel (B) from the
> CT> channel (A) context of the dialplan. Or is  there?
> 
> CT>  
> 
> CT> Any suggestions would be greatly  appreciated.
> 
> CT> clint_in_sydney
> 
> 
> 
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