FW: [asterisk-dev] A couple of basic questions.

[Moises Silva]

what do you mean by "available tools"??  So far, from the features you
barely have described, only dialing out to clients and teleconferencing with
peers have something to do with Asterisk. Dialing out and other similar
stuff is no problem with the Manager interface. May be if you provide more
details some one will be able to help you.

Regards

On 2/28/06, Nam Nguyen <Nam.Nguyen at totalcarepharmacy.com> wrote:
>
> Suppose we're to develop a system in which many people in a Call Center
> could
> work from home, dialing out to clients, teleconfererencing with peers,
> pulling out clients' profiles and other reports into some "portlets",
> tied together
> in a comprehensive view (such as portal); then such a system would be
> big, for sure.
> How "ugly" it is, is something I'd think depends on whether or not there
> are any
> available tools, which is really my questions.
>
> ---Nam
>
> -----Original Message-----
> From: Tzafrir Cohen [mailto:tzafrir.cohen at xorcom.com]
> Sent: Tuesday, February 28, 2006 12:51 AM
> To: Nam Nguyen
> Subject: Re: [asterisk-dev] A couple of basic questions.
>
> On Mon, Feb 27, 2006 at 05:08:01PM -0700, Nam Nguyen wrote:
> > Hi All,
> >
> > I'm a newbie in both "Asterisk" and how "soft-phone" could be
> > implemented (using asterisk).
> > Basically we're thinking of developing a (J2EE) portal (or perhaps a
> > set of Macromedia Flex web-pages)
>
> A web browser is big and ugly. Why not hook onto an instant messanger
> such as gaim? Write your custom plugin for it. Its much smaller and fits
> nicer on the desktop.
>
> And there is a soft-phone branch of it, too.
>
> --
> Tzafrir Cohen     icq#16849755  +972-50-7952406
> tzafrir.cohen at xorcom.com  http://www.xorcom.com
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